We have alternated Plusnet & BT since we got fibre. Both have given us good service except when they dislodged/broke a cable in the green street box. It took them a week to get a service engineer out to reconnect it. My contract with Plusnet is about to end. I use the supplied modem/router which does not impress me much and which, I understand, can only be used with BT owned providers. I find changing suppliers of electricity, internet etc a real pain.
We use the internet for browsing, catch up Tv etc but no gaming and find our 36Mb plan adequate. We tried 72Mb and it didn't make any obvious difference.
We have Anytime calls as we do not use mobiles - yes there really are some of us left!
I live in an area that does not have FTTP nor any possibility of getting it anytime soon. We do not have any cable service.
The exchange is obviously fibre enabled and has Sky and TalkTalk (CPW) LLU's.
I have looked at remaining with BT, Plusnet, EE and they all have a clause about price rises being 3.9% + CPI which means 4.75%+. This would happen twice in the 18 month contract (June 2021 and March 2022).
Allowing for the price increases due on the BT owned services the likes of Zen and Pulse8 look much more reasonable than they did and I am attracted to the fixed price Zen commitment. I have read good reports about both of them. I am basically neutral on the call costs between Zen & Pulse8.
1. Zen or Pulse8?
2. Are there any other providers that I should consider?
3. Is the FRITZ!Box 7530 a good idea? I note that it does not have wireless ax which my new laptop does have.
4. If I go with Pulse8 please suggest a good solid simple modem router that isn't any more expensive than it need to be ?
5. Do any of the suggested providers make changing provider at a future date more complicated?