Vodafone vs plus net

Currently torn between these as Vodafone have some very good deals on. Their router also appears to be much better.

Im keen on real world reviews of anyone who’s moved to Vodafone from plusnet or the other way around. The appeal of 500mbps for the same price as 145mbps from plusnet is strong!

In reply to a post by Broadband20261:

Currently torn between these as Vodafone have some very good deals on. Their router also appears to be much better.

Im keen on real world reviews of anyone who’s moved to Vodafone from plusnet or the other way around. The appeal of 500mbps for the same price as 145mbps from plusnet is strong!

Just my take but I've heard to many horror shows to even consider switching from Plusnet to Vodafone. Plusnet admittedly is bargain basement but that tells you what I think of Vodafone.

In what why is the router better for Vodafone? You can always buy a decent router at a good price, don't change networks because of their router. I liked Plusnet router when I was with them as it was basic, with no useless [censored] in the firmware that is not needed, unlike BT router.
As for the service itself, I doubt there will be any difference, FTTP is more or less the same from any of the Openreach based services.

While it was FTTC, I went with Plusnet as a stop gap and ended up staying for 9 years almost, had one major issue and that was not a plusnet problem, but an Openreach problem. I was happy with them, going to another provider would have not made a difference.
I would say stick with plusnet unless Vodafone offers you something you need.

In reply to a post by zyborg47:

In what why is the router better for Vodafone? You can always buy a decent router at a good price, don't change networks because of their router.

This. Choose your own router, either simple or complex, to suit your needs. It is not one size fits all. And choose your ISP to suit your needs. And never choose an ISP because of the router. Just buy the router. Remember, no one rents televisions these days.

Vodafone and Plusnet both have millions of customers. Both are likely to be okay. Choose whichever offer suits you best.

In reply to a post by FibreBubble:

Vodafone and Plusnet both have millions of customers. Both are likely to be okay. Choose whichever offer suits you best.

Both does the job, but remember most of those customers just go with they get, plug it in and that is it, as long as they get Wi-Fi, that is all most of them are bothered about. When you get people thinking that Wi-Fi is the internet, then something is really wrong.

In reply to a post by DFScale:

This. Choose your own router, either simple or complex, to suit your needs. It is not one size fits all. And choose your ISP to suit your needs. And never choose an ISP because of the router. Just buy the router. Remember, no one rents televisions these days.

I had routers from providers, they were okay, the only reason i changed to the one i have now is because the plusnet one was playing up, and I thought it would be nice to get something that suited me and i could move to another provider should i move providers and I did move providers.

We switched when our Plusnet contract ended, their price went up and they wouldn't give us an alternative offer. Since we have been with Vodafone we have upgraded every time the contract ended at a lower price.
We have had the same Vodafone router since being with them, having moved from copper to FTTC to FTTP so it's not the most recent technology but does the job. When we were with them, Plusnet's router was the same as one of the earlier BT routers, so likewise not the latest technology.
In both cases the quality of technical support depends on the agent you get but with Vodafone you have to argue with their bot before getting put through to anybody that is likely to be able to give answers that are not read off a screen.
We haven't had many problems in the four years with Vodafone, those I remember:

• an argument about whether phone calls should have been in an upgrade package as they were in the previous package and we had asked before signing up for the upgrade
• somebody forgetting to do a firmware update needed for digital voice when we moved to FTTP
• an issue with wi-fi that we think resulted from a router firmware update that self resolved with another update

but on the whole they have not been too bad.

Thanks all. Must say recent review here by Simon has put me off Vodafone

https://www.ispreview.co.uk/index.php/2025/11/vodafo...

Simon's assessment is interesting.
Our demands aren't massive, we don't do a lot of streaming and are contracted at 150 Mb/s
The OOKLA speedtest (that VF recommend) indicates that we get within a whisker of the contracted speed most of the time. TBB test gives an indication 3 - 5 Mb/s lower.
I have always suspected that the Ookla test effectively measures to the connection to the VF trunk system whereas TBB gives a more accurate measurement of connection to the www.
Generally, the TBB quality monitor shows latancy of c. 7ms with 5-6 spikes of 50ms or more and 20 smaller spikes each day.