They are lying and miss selling a product which i recorded to tape, they had 0 choice of letting me out of my contract, so next i will be going to the office of fair trading!

not sure what isp as they are all starting to suck on ipstream or be brought up by tiscali so i'd rather go without until our exchange becomes unbundled tbh.

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not sure what isp as they are all starting to suck on ipstream or be brought up by tiscali so i'd rather go without until our exchange becomes unbundled tbh.

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There's still some good ones on IPStream; Entanet, IDNet, Newnet and Zen to name a few. OK none of them are going to give you the moon on a stick for �15 a month but they are good, solid providers.

Regards,
Steve

im on ipstream , and my ISP dose not lie to me, my ISP gives me a high usage cap and informs me of net work problems and lets me see the status of there ip stream centrals...
Its not perfect but its the best for my needs that i can find at the moment, why don't you have a look at a entanet reseller...
If you don't need such high usage caps and would prefer high constant speeds look at IDnet NewNet ect even Plusnet, to name a few..
Not all Ipstream ISP are the same, there are still good ones out there if you look but as has been said in this thread already your not going to get the moon on a stick and be able to download the internet 24/7 , even the LLU providers might not like or be able to provide full speed all day for ever..
But you are right the difference between SKY/UKonline LLU network and there Ipstream networks is not right and should be made more clear by all concerned...
I would except your get out of the contract and move on, but do report this to the OFT and let them build a case, as it is wrong that isp can sell a product as unlimited then traffic shape and port throttle your connection...

Just one more point of order did you inform them that you where recording your telephone call with them..
If not , your recording is worthless in a court of law

I wonder if you have to warn them when so often they warn you it may be recorded for "training" purposes. In that case there is no expectation of privacy. I record (without warning) my telephone conversations with such help-lines, especially when I am giving important instructions. It can be quite illuminating what a business remembers when you say you recorded a conversation.

i Know it seems mental, and its always good to record phone calls anyway..But i was i dispute with a company and recorded the phone calls, then took that tape to a C.A.B. center, and was told by the adviser they unless i informed them that i was recording the phone call it could not be used as evidence in court..
Its the same with C.C.T.V , you must have a sign up saying that you got C.C.T.V on your premisise that it is recording events...
If you want to spy or record somebody with out them knowing you must first seek permission from a court of law,,this is what i believe the police have to do so those recordings are then aloud to be used as evidence in court..
But what i did find with my recording was it was very easy to get people on your side after playing them the recording , and still to this date record my important phone calls with out informing people that i am but understand a court will not except it as evidence...

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Its the same with C.C.T.V , you must have a sign up saying that you got C.C.T.V on your premisise that it is recording events

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When you ring up and they say "calls may be recorded", that gives you permission to record them.

Whether a court would accept a recording as evidence is a separate issue.

This following site suggests it is legal to record your own phone conversations without telling the other party.

http://www.retellrecorders.co.uk/legal/home.htm

So what i have said is right then, you cant use a recording that you have made in court with out the relevant court order or letting the person know that you are recording them...
And as i also pointed out CCTV ,has to have a notice informing people that they are being filmed or again its not aloud to be used in court..
At no time did i say its ilegal to record your phone calls as i my self record important calls...
And as for if they say there recording you, this is a green flag for you to record them and be able to use as evidence, i don't know but that sounds unlikely and would like to see a link to such info....
And reading through the link you gave, i have broken the law as i have played my recording to third partys Oooops...
Well if you dont tell niether will i

Edited by deleted (Fri 21-Mar-08 12:50:55)

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what i did find with my recording was it was very easy to get people on your side after playing them the recording , and still to this date record my important phone calls with out informing people that i am but understand a court will not except it as evidence...

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That's the "hidden" point.

Many on these forums will be aware of the un-notified recording not being acceptable in court, but I bet 90% or more of the population isn't aware of that. Including the support staff you speak to. I doubt if many, or any, ISPs include that in their training in reading aloud.

(PS - Don't tell anyone I told you!)