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  >> Which ISP?


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Standard User vivaciti
(fountain of knowledge) Thu 28-May-09 14:36:54
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Re: Murphx response


[re: Anonymous] [link to this post]
 
Well we do use Murphx for some of our corporate connections already if thats any help, although the packages through them are not listed on our web site, but if you know what you have and want, we could always look at it for you.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User deleted
(deleted) Sun 31-May-09 16:30:56
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Re: Murphx response


[re: deleted] [link to this post]
 
I also took murphx Innovative Solutions up on their offer but i have a slight problem ,when i was with hi-vilocity i had max adsl but now i only have 2 meg connection have been onto support but nothing yet surely if hi-v can give me max then surely murphx can do the same or is it not that easy ?
jim
Standard User deleted
(deleted) Sun 31-May-09 21:09:56
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Re: Murphx response


[re: deleted] [link to this post]
 
Im on max and was moved over to the same and its actually gone up from about 290k to 370k.


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Standard User deleted
(deleted) Sun 31-May-09 22:44:02
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Re: Murphx response


[re: deleted] [link to this post]
 
I entered my address details on the Murphx page which came up when I tried to surf the web and was sent a temporary login which worked immediately so I was back online. The temporary login apparently only lasts 24 hours.

Murphx then phoned me and offered a permanent login which at £25 costs £5 per month more than Hi-V but has a 50GB cap rather than a 10 GB cap so it's not bad value (although I never used the 10GB anyway).

Murphx seem a lot more efficient than Hi-V and more attuned to customer service - this happened on a Sunday after all! The Murphx guy gave me a permanent login and mail server details over the phone which worked immediately.

There's no web space provision with Murphx but they seem to be on the ball so I'm going to stay with them and see what happens over the next few months.

Hi-Velocity provided a good connection (through Murphx) but I'm afraid that their accounts function was a disaster so I can't say I'm sad to leave.

Richard
Anonymous
(Unregistered)Tue 02-Jun-09 16:47:39
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Re: Hi-Velocity just had the plug pulled


[re: Anonymous] [link to this post]
 
MURPHX INNOVATIONS SOLUTIONS have just sent me my MAC
Standard User deleted
(deleted) Wed 05-Jan-11 18:36:52
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Re: Hi-Velocity just had the plug pulled


[re: Anonymous] [link to this post]
 
I moved to Murphx, too, when Hi-Velocity went down.

I've just moved so have cancelled with Murhpx. However they continue to take payments off my card for this. I've sent them emails and letters with no response. The payments are taken by http://www.isp-payments.com/ and emailing them has had no response either.

I've also contacted my bank to get these cancelled, but a payment still appeared to be taken this month.

Steer well clear of Murhpx is my advice.
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