I can't migrate to BE because they don't accept O2 MACs, only the other way around.

I find that extremely hard to believe.

In reply to a post by RobertoS:

In reply to a post by BatBoy:

In reply to a post by izools:

BY the way - just got off the phone to O2 Tier 2, and they refused point blank to enable fast path.

That's right, they don't do fastpath.

They have been known to. You have to get a helpful level 2 or above.

I think its a bug in certain routers giving false information. As far as I'm aware O2 don't do fastpath. BE do on Unlimited and Pro however.

In reply to a post by RobertoS:

I can't migrate to BE because they don't accept O2 MACs, only the other way around.

I find that extremely hard to believe.

Well I spoke to an agent and a manager at BE today and they both catagorically stated that the only way to get from O2 to BE LLU is to go via another provider.

O2 Tier 2 support chap said that O2 accept BE MACs however.

I think this is another part of the underhand, shh shh game that O2 are playing to snipe all of the BE customers and remove the brand from their group altogether.

It just seems a bit fishy, the BE website saga, MACs only working one way, O2 offering an N router where BE don't, etc etc.

I may migrate to IDNet and then back to BE.

Haven't decided yet.

In reply to a post by BatBoy:

In reply to a post by izools:

BY the way - just got off the phone to O2 Tier 2, and they refused point blank to enable fast path.

That's right, they don't do fastpath.

Similar scenario with SKY / UKOnline, Sky never used to do fastpath, but back in the day if you got through to the right person they would do it for you. Then they were warned and all refused point blank. Now SKY have realised that this is loosing them customers and have started offering a "Gamer" profile with interleaving disabled / reduced to 4ms.

The difference is that when you ring Sky late at night you get through to Easynet support but when you ring O2 late at night you still get O2 support. That router bug certainly fools a lot of people.

If you could stand the downtime you could just quit.

Then sign up at Be.

I'd have another go at phoning O2 support - but later! You rang before 11.

I have been with Vivaciti and I am now with Xilo (both through C&W).

Xilo - £17.24 (£14.99+VAT)
Viva - £21.85

I can definitely recommend Xilo out of the two after being with both of them, support with their ticket system is second to none, normally get a response within 30 mins.

Its the Pro 16 H package here.

They provide all you ask for:

Uncapped ADSL 2+
No FUP
AUP
Bandwidth Limitations
Traffic Management
And have the ability to change interleaving / Fast Path

I also recently requested to get my line modulation changed from ADSL2+ to ADSL2 due to my long line, they replied within half an hour and had actioned it with C&W at the exchange within 2 hours, great .

Although it states on their website up to 16mb, it will go as fast as the exchange allows, which in my case is up to 24mb, although that doesn't help when you 4.5km from it!

Any questions you've got ask them with their sales chat facility on their webpage.

Hope this helps!

Edited by deleted (Fri 04-Sep-09 09:22:40)

I think my mind is pretty well made up on migrating to IDNet and then BE.

It doesn't look as though IDNet charge for inbound migrations from LLU unlike Enta; perhaps BT Wholesale dropped this charge with 21CN WBC?

Dunno, but it seems like the right choice.

I've seriously considered Vivaciti LLU but the service hasn't been around for long enough for me to be able to make an informed decision.

Did you read my post?

Or just blank that option?

In reply to a post by benbird7:

Did you read my post?

Or just blank that option?

Yes I did but unfortunately the idea of either having my download allowance capped at 75GB or sync rate capped at 16 meg doesn't appeal to me.

If I was on a long line like I used to be, then I wouldn't mind, but now that I am on a short line I want to be with an ISP that will let it breathe.

This is what is putting me off UKOnline as well as Xilo - capping the sync rate at 16384K downstream and 1024K upstream when the line is capable of ~ 18.5M down and 1.4M up.

Seems that Viva also advertise the upstream as "1M" and not "1.3M", which is a bit dissapointing.

BE is still the only ISP that will not impose any sync rate caps whatsoever and allow the line to be on FastPath it seems...

... I really like the idea of Vivaciti's LLU product and will probably migrate over once they have been out in the market with LLU for a while and there have been lots of positive feedback on their service.