My mistake.

A big one. A reseller that dosn't even know which company's products they are reselling . Your Landline page also says

Landline:
BT Wholesale Network

Ummm. If you mean it is Wholesale Line Rental I think you will find that is a BT Openreach product, not BT Wholesale. Confusing, I know. I had it wrong for ages.

I see your "Contact Us page now gives ownership details, but the domain registration seems to be to yourself as a non-trading individual. I doubt if Nominet would be happy with that.

The 10 years experience stretches the facts I think, as it implies 10 years providing this type of service. But lots of people spin like that. The domain seems to have been registered November 2010. Even Nationhost is only 2007. Or does it mean 10 years since you started work?

Fair bit of catching up to do on the website, though I accept you have corrected some of the things I pointed out earlier . However in your Resellers post you say "Also see other thread for Companies House or ADR memberships details". What Companies House details? You are a sole trader, and neither Nationsurf nor Nationhost are limited companies.

I wish your websites (.co.uk note!) would use UK English, not American English. As in "center" on this Nationhost page, and the aforementioned fiber/fibre.

I think you should charge a consultation fee for future any advice to Nationsurf unless they send you something in the post for your efforts

Johnny B

Thanks to Apprentice/Alastair for his suggestion of Be, and to RobertoS for clarifying a couple of points.

As Be look much better value than Demon and meet my requirements, I have got my MAC from Demon (needed all my assertiveness when they tried to persuade me - TOO LATE - to stay) and have signed up with Be. I've been given an activation date a week from today, so will let you know here how it goes.

Sorry, that last Anonymous post was from me! Was sure I'd logged in already...

Great. Let us know how it goes.

(Regulars never log out. You get a warning message after a while though as a tbb buffer fills up and the "unread" counts start screwing up. Then you have to log out and in, which clears it, and by then you've forgotten your password .... )

The 10 years experience stretches the facts I think, as it implies 10 years providing this type of service. But lots of people spin like that. The domain seems to have been registered November 2010. Even Nationhost is only 2007. Or does it mean 10 years since you started work?

Fair bit of catching up to do on the website, though I accept you have corrected some of the things I pointed out earlier smile. However in your Resellers post you say "Also see other thread for Companies House or ADR memberships details". What Companies House details? You are a sole trader, and neither Nationsurf nor Nationhost are limited companies.

Didn't want to hijack the post however as you guys are thorough, i'll explain.
Some regard experience purely for a single trade or expertise, however our experience is of a collective figure for Edd, Jamie and Myself.

My experience is from network installation and system support, thus my knowledge of broadband and telephony products are limited. However the other partners have ISP, Customer Services and Technical experience.

Regarding the timescale, I began trading in 1999 and have been privately hosting websites and applications ever since. We've added more and more services retrospectively with public launches for Hosting in 2007 and Broadband in 2010.

I'm not claiming to be anything we're not. Thanks to everyone spotting the mistakes, these are being rectified as soon as possible.

Anyway, Back to the post subject, you cannot argue the fact that this exchange has great choice. Goodluck

Read your PM - click the flashing icon up towards the top left.

After a week with Be, I don't regret leaving Demon at all. So far, the difference has been like night and day. My average speed shows in speed tests as 9-10Mbps. I was supposedly getting about 2 with Demon (on a perfectly good line and paying for "up to 8Mb"). Downloads now are generally 10 times faster - files that took half an hour on Demon are here in about 3 minutes on Be! I've used Be's call centre once, I was put through after about a minute and the person at the other end was genuinely helpful! And all this for a few pence less than I had to pay Demon.

One happy bunny then!

Or maybe more than one in the household.