I don't think the call centre would tell you anyway. The idea of Sky BB is to sell Sky TV. If Sky BB isn't doing that, Sky will make sure it does.

Agreeing with Nicky J here. as the exchange has only recently been upgraded and with the comparatively small size I wouldn't expect any congestion problems.

Re the deals on signup the maximum on Sky is £50 M&S Vouchers,however go via Topcashback and you can claim £50.50 broadband only up to £90.90 with New Customer - Sky+ HD Box with HD Subscription + Broadband Unlimited.

Notes on Topcashback: See the bottom line for best deal
Cashback will not be paid on any purchases using an offer code.

Cashback is only for NEW customers only, unless stated otherwise.

Orders must be completed WHOLLY online, if the order is finalised over the phone, the order will not be eligible for cashback.

Please note the maximum M&S voucher amount that can be received in conjunction with a cash back claim is £50.

Sky Service status is here
http://www.sky.com/helpcentre/servicestatus

In reference to www.sky.com/helpcentre/servicestatus/messagedetail.html?messageUri=...:

# 23 Feb 2011 - 16:50

Sky Broadband Update
Customers in the following areas may have noticed a reduction in their broadband speeds at peak times recently. We�re sorry for the disruption to our normal service, in some instances web browsing and downloads are taking longer than usual and customers may also notice this impacting on their Sky Anytime+ service.

This issue is partly due to significant increases in the number of new customers joining Sky Broadband in the areas affected, combined with unplanned delays in the extra equipment we have ordered to accommodate them.

Areas upgraded so far:
We�ve completed the upgrade work in Kidbrooke, Chester and North Wales as planned. The Broadband service in these areas should be back to normal and we�re sorry for any disruption that you may have experienced while we completed the upgrade work in your area. If you�re still experiencing slow speeds it could be due to your home set up visit the Broadband Helpcentre for tips to get the most from your Sky Broadband connection.
Areas currently affected:
Elstree, St Albans, Welwyn Garden, Stevenage, Welwyn

Leatherhead, Crawley, East Grinstead, Horley, Horsham, Billingshurst, Lingfield

Stockton, Darlington, Aycliffe, Bishop Auckland, Spennymoor, Northallerton, Whitby

We�re working to upgrade all of these exchanges as quickly as possible and will continue to update on the Sky Help Forum< http://helpforum.sky.com/t5/Technical-Issues/bd-p/Sk...