Try reconnecting with this new router some time after 10am.

What if you put your phone # and your neighbour's in here: http://www.samknows.com/broadband/exchange_search to confirm, or otherwise, you are on same exchange?

EDIT: You can also compare your expected ADSL1/2+ speeds there by looking at Broadband Checker / BT ADSL

Edited by XRaySpeX (Sat 02-Apr-11 23:39:16)

In reply to a post by XRaySpeX:

What if you put your phone # and your neighbour's in here: http://www.samknows.com/broadband/exchange_search to confirm, or otherwise, you are on same exchange?

Which is why, (as I know you realise but he may not), I wanted him to get the phone numbers of relevant neighbours.

No change in attenuation really, many routers only display 63dB as the maximum value for attenuation.

Yep, I did!

However, I do wonder if Sam Knows the actual connected exchange or just the nearest one (from the dialing code)?

However, the Up of 21.5 is surprising.

What intrigues me is where the estimate of 3Mbps + came from.

According to Samknows and based on line profiles at that postcode, only 512kbps should be possible which I'd always interpreted as being the average of the line profiles at the given postcode, so in that respect, 1Mbps is double the average for that area.

Samknows doesn't know how far it is from the exchange though, new postcode not in database perhaps.

How'd you get to that?

HR2 7GA => 2Mbps or greater via ADSL2+

What does this checker have to say, using the phone number? (Or is it LLU phone as well? I forget. In which case try the address).

Edited by RobertoS (Sat 02-Apr-11 23:47:21)

BT ADSL broadband availability
You are connected to the Hereford telephone exchange.

ADSL is available in your area
Your exchange is also enabled for ADSL Max services
Your exchange is also enabled for ADSL2+ services
According to BT Wholesale, houses at your postcode should be able to support

up to 0.5Mbps via ADSL
1.5Mbps or greater ADSL connection via ADSL Max
2Mbps or greater via ADSL2+

Standard ADSL RAG results
You cannot receive 2Mbps ADSL
You cannot receive 1Mbps ADSL
You can receive 512kbps ADSL
You can receive 256kbps ADSL
You are approximately 0 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!

» Your BT ADSL code is: REGEGEZ

» Matched result using the postcode you provided

--

Looks like an area with long and/or poor quality lines

If it can only get half a meg on ADSL, the chances of getting 3.5 meg on ADSL2+ don't sound that great.