Like the OP, I've just moved to an exchange which has the same LLU providers.

The BT exchange is about 3 doors away.

I called TalkTalk, whom were just rude on the phone and the sales guy just hung up on me! So, they won't have any business from me.

Sky ... hmm, Placed an order when I moved in 21st Feb. I was called back to be advised that the previous tennant still had a service active on the line.
I kept getting calls from Sky to complete the sale, but couldn't as the line was still active.
Once the line went dead, they told me I needed it to be re-activated.
I then placed a new order, and waited a month. Come the day of install, the engineer didnt arrive. I called sky to find out why, and was told that the order had screwed up in the system, and the needed to place a new order!!!!! He told me that he needed to cancel the order, wait for it to clear off the system and then place a new order, and this would be done by Friday. Consequently I'm still waiting!

I'm livid. But at £26 a month for unlimited broadband, unlimited calls, and line rental has got to be decent value for money.

Edited by deleted (Mon 11-Apr-11 12:09:29)

I can wholly recommend O2/BE, been with them over two years on LLU. Now gone up to £13 p/m.
Aftersales exceptional for a large company, straight in phone answered within seconds every time.
If it wasnt for the BT copper line i would still be with them, ala 75db attenuation.

Combine above with free calls day and night nationally including line rental try www.yourcalls,net Must be good if i have been with them 5 years.

Total all of above around £26/27 p/m without checking plus other benefits to mobiles and golden destination.

Don't forget the O2 packages now on sale are nothing like as good as the previous ones. I assume you are still on Premium.

Yes on Premium out of contract.
Managed to get an extension last night until 19 April then FTTC changeover to new ISP yesterday Webtapestry due to ADSL24 dragging their feet for two weeks.

One of the ways to get O2 price down £5 p/m is to top up £10 every three months on O2 mobile whether you use it or not, you are better off by a fiver.
Rarely use my mobile and got around £50 credit.

You miss my point

O2 Premium is great, but you can't get in now, so pointless to recommend it to anyone looking for a provider.

The three new packages have:-

Basics - 20GB allowance and vicious traffic management;
All Rounder - 100GB FUP and very heavy traffic management;
The Works - 250GB FUP and reasonable traffic management.

Not at all like you have - unlimited with no traffic management.

Re the O2 mobile on PAYG that you quote, the cleverer trick is to have Favourite Place on it. Then in month 1 of 3 use it to make all outgoing calls from your place instead of the landline, and in months 2 and 3 use up the £11+£1 = £11 in the same way. Thus minimising your landline calls bill. 0845 and 0870 landlines calls should be sufficient to satisfy the free BT calls package requirement if that is what you have.

One of the ways to get O2 price down £5 p/m is to top up £10 every three months on O2 mobile whether you use it or not, you are better off by a fiver.
Rarely use my mobile and got around £50 credit.

WHAT? So, you spend £10 every 3 months to save £5 a month, but you don't use the £10 on the mobile. So, you save £5 over the space of 3 months, but have £50 lying as dead money in credit on your mobile which you hardly use? Great savings there

???
Where does the £50 come from?

You also ignore my post that added to the one you replied to, showing how how the £11 net topup can be beneficially used. I find it hard to believe that many people never make chargeable calls from their landline, however much they claim not to need it.

As for the "great savings", a saving of £15 for an expenditure of £10 looks like a 50% return on capital to me. I can't think of any other consumer investment that does better. Are you advising people not to do it, even if they don't use up the £10/£11 to lower their landline costs?

In reply to a post by RobertoS:

I find it hard to believe that many people never make chargeable calls from their landline, however much they claim not to need it.

I don't! I rarely make chargeable calls on my BT Anytime Plan; I go to great pains to avoid them by, e.g., http://www.saynoto0870.com/search.php or the geographical # firms often supply for calling from overseas

So, your "great savings" cannot be made when you cannot use the £10/Q credit on your O2 mobile.

Hence, I am in a great dilemma if I find I have to migrate to O2 after Orange's threatened move to 21CN WBC (Tuesday) and I discover its performance to be degraded , even tho' I have an O2 PAYG mobile on which I spend about £5 every year .

As I said, £5 is a significant saving even if the SIM topup is never touched. The saving can be looked at as either a return of £15 on a capital expenditure of £10, ie a 50% return on capital in three months - most investors would like that, or even horse-backers, or it can be looked on as a reduction in the standard quarterly broadband charge, where it amounts to £1.67 per month - again significant as a percentage of the the standard cost.

As for you looking at O2, I don't think I would want to rejoin them, with the traffic management that exists there. Not just the official caps on protocols, but unspecified TM at busy times. Apart from The Basics the FUPs wouldn't affect me; whether it would affect you only you can tell.

Be would be a better idea in my opinion.

(Edit - typo).

Edited by RobertoS (Sat 16-Apr-11 16:04:10)

Sorry, I had a temp mental block. Yes, you are right, you do save £5/Q even if you throw away the £10/Q top-up.

In reply to a post by RobertoS:

As for you looking at O2, I don't think I would want to rejoin them, with the traffic management that exists there. Not just the official caps on protocols, but unspecified TM at busy times. Apart from The Basics the FUPs wouldn't affect me; whether it would affect you only you can tell.

O2's TM and FUPs don't worry me. I don't use more than 20GB/m and just occasional use of streaming and YouTube (not me tho'). All Rounder would be ideal.

In reply to a post by RobertoS:

Be would be a better idea in my opinion.

Be is dearer than O2 (wouldn't consider Value as I exceed 12 Meg ). Also I'm put off by recent constant reports of Network Issues on Be. They don't appear to be so prevalent on O2 altho' they are the same network. Any idea why this is?