What facts by who? You are just a faceless mouth, with four cases at most to cite. Against an 80% approval rating from existing customers.

I know which carries more weight with me, and with most people.

Register so you opinions can be tracked over time, or are you afraid you will get shown up if you do that.

And at least 4 of us regular posters here having no problem at all, which balances out the negatives points of view quite nicely

And only one post in the relevant thread in the official BE forums since the problem was fixed. Hardly damning evidence there is still a problem

In reply to a post by RobertoS:

You are just a faceless mouth....

Insults, nice is that the best you can come up with?

In reply to a post by nredwood:

And only one post in the relevant thread in the official BE forums since the problem was fixed. Hardly damning evidence there is still a problem

Lies again as the poor user will find out if they sign up to the dreadful provider you and 4 others peddle here. Massive long thread about it.

In reply to a post by BatBoy:

Recommending an ISP regardless of your own experience puts you firmly in fanboi territory.

Don't you ever get bored trolling?

The service I have received has been good all in all and the issues I've had have been BT related so as the majority of ISPs are BT deoendent it wouldn't have mattered much who I used if they were using BT DSL circuits.

I tried O2 who use BE's DSL infrastructure so a line that flaps under ADSL 2+ on their infrastructure isn't likely to become stable overnight just because the bill is paid to BE rather than O2 (who own BE incidentally but then if you had done proper research you would know this)

Up until recently I've been a shift worker so it may come as a surprise that during times when I am not working I have better things to do with my time like sleeping rather than chasing ISPs to deliver a service I am paying for.

In the main the service has just worked and problems have been dealt with swiftly, the only reason I am now looking to see if I can seriously improve the performance of my line is I will be working on Boxing Day for the first time and I have been told home working will be permitted which is preferable to going into the office to just do equipment monitoring in the main.

But then again presumably uou don't work as you seemingly have all the time in the world to contemplate your ADSL connection and make useless accusations about people being fanboys just because they disagree with your point of view.

When you start working for a living you'll appreciate what I'm saying.

Fact

Only one post from ricey66 since the problem was fixed

Show me your proof

Here's mne
http://i56.tinypic.com/swvnnc.jpg

Edited by nredwood (Sun 21-Aug-11 19:46:12)

In reply to a post by Anonymous:

In reply to a post by RobertoS:

You are just a faceless mouth....

Insults, nice is that the best you can come up with

?
What's insulting about saying an Anonymous poster is a "faceless mouth"?

Just a statement of fact. The two terms are virtually synonymous. The only possible insult can be from a guilt complex reaction from your id.

Now if you had said "dismissive", I would have agreed. That was my intent .

I suggest a refresher course on English Comprehension. Or EAFL. Both quite cheap at night-school.

Edited by RobertoS (Sun 21-Aug-11 23:28:31)

In reply to a post by techguy:

In reply to a post by BatBoy:

Recommending an ISP regardless of your own experience puts you firmly in fanboi territory.

Don't you ever get bored trolling?

Pointing out your mistakes isn't trolling. I'm not even trying to make you look stupid, you're doing that on your own.

Id suggest you have a big gob and small brain. Like the other BE fans on this board.

The BE snake oil sellers can not help there self. The only things they can do is shout insults and troll. Unfortunately it seems the staff support loud mouth resident trolls like Batboy, and insulting children like RobertoS.

Ill let Nredwood off, being a BE usergroup member its almost like their duty to defend their congested to hell ISP.

What goes through their heads popping up to randomly defend BE though even when evidence has been posted to show otherwise is anyone's guess.

That aside to be fair........ AND SENSIBLE ADVICE

Anyone can see how bad BE are before they join, you only need to ring the support number first and experience that call. Something id suggest anyone considering ANY ISP does before hand. If that part of the service is also poor at that level run away, no matter who the ISP is.

Im confident if they call 0808 101 34 30 and choose the support option (number 6 i think) they will soon decide which people here they should listen to.

Unless some miracle happens and for the first time in history a five minute phone call to them doesnt cut you off or keeping cutting in and out.

Thats the sensible thing for people to do to solve this isnt it....... Listen to neither party and find out for there self.

Ill let Nredwood off, being a BE usergroup member its almost like their duty to defend their congested to hell ISP

To add I'm extremely happy with BE and my opinion is based purely on personal experience and nothing to do with being part of the BE Usergroup

Have only had to call support on 3 or 4 occasions and they have been polite, helpful and resolved the problem on every occasion. No issues with the call quality or the Be agent who has dealt with my query. I've never been cut off in the middle of a call and whenever it has been reported by others who have been cut off, 99% of the time BE have called them back

All tickets I've ever raised (and not many by all accounts) have been responded to within a few hours

BE raised a LL5 SFI task for Openreach to resolve a problem with intermittent and very regular drops and despite a duff Openreach engineer, my dropwire was eventually replaced. Despite multiple complaints whilst on BT Broadband, I could nver get them to acknowledge the fault

I've only suffered from congestion on 2 or 3 occasions and this was resolved within backhaul supplier time frames i.e. order to increase bandwidth

The current LINX / peering issues have not affected me at all even when I have seen a latency increase, I have not noticed it in normal usage

So you can see I have no issue with BE and no reason to complain and in my opinion they rightly deserve all the accolades and awards they have been given