In reply to a post by Corbula:

Is there anyone you would recommend.

I'm currently paying about £15 - £20 a month for Virgin 8mb including evening and weekend calls.

I'm looking for either unlimited or a high usage cap, i'm not the heaviest user but some months i use more than others so like the flexibility. I'm an online gamer so low ping times, also either no or a very good traffic management.

I was looking at Sky Unlimited but was put off them when i found out you have to take their line rental as well.

Sky now uses a service that needs your line to be fully unbundled, the same as Talk Talk, it is fine as long as you don't want to move services as it can be pricey and a pain.
you don't have a lot of choice on your exchange as Tiscali and AOl is Talk Talk anyway.


Not sure what I would do in your place, i would not go to plusnet, there are third parties that use the talk Talk network, but i think they are fully unbundled as well and will cost more than Talk Talk.

In reply to a post by Corbula:

I'm considering Plusnet even though while i've been looking around at them i've read about people having bad experiences, but every ISP has bad stories.

Signing up to the no contact option (extra + pro addon) looks promising on paper but you never know what the broadband or they are going to be like. At least with that your not stuck with a 12 month contract. The thing is i don't want to go to Plusnet not get a very good service then after a couple of months move again. because then i might get stuck in another contract with someone else.

Also, just looking at your site on the Plusnet page, you say it's pointless taking the monthly contract, always take the 12 month contract. Why say that?

that is why I tend to avoid long contracts if I can, thankfully the ISp i am on now is only a monthly contract, not that it makes much difference now as I have been with them for over 12 months, which proves i must be happy with them.
a shame you can't get cable and wireless network

In reply to a post by zyborg47:

Sky now uses a service that needs your line to be fully unbundled, the same as Talk Talk, it is fine as long as you don't want to move services as it can be pricey and a pain.
you don't have a lot of choice on your exchange as Tiscali and AOL is Talk Talk anyway.

AOL still do BB Only: http://www.aolbroadband.co.uk/products/broadband-onl... , i.e Partial LLU.

In reply to a post by zyborg47:

a shame you can't get cable and wireless network

Tell me about it. I don't suppose it's going to get installed at my exchange any time soon either.

you say it's pointless taking the monthly contract, always take the 12 month contract. Why say that?

Because the 12-month contract means you get the router for free,(if you take one), but you can still leave within the twelve months by paying for it then. The same applies to the broadband setup charge, if you have also taken the Home Phone option. If you don't take the Home Phone option then you pay the setup anyway.

(I need to update my Plusnet page, as this has changed a little since I wrote it. Previousy the setup charge could be treated like the router charge, whether or not you took Home Phone).

I'm going to post a question myself in the Plusnet forum about the Home Phone, so watch that thread .

Edited by RobertoS (Sun 06-Nov-11 15:10:16)

If i take the no contract option and the phone bundle it costs £25 setup and that's it. I would probably get my own router than one supplied by an ISP. The one i'm using at the moment is a Netgear supplied by Virgin, which has been quite poor. The wireless doesn't seem very fast, on a wireless laptop it runs very slow at time trying to browse the internet. It keeps losing wireless as well where anything connected via wifi will stop loading the internet and nothing can connect to the wifi either. So i have to keep turning it on and off to fix it.

To be honest the router i had before this one was supplied by Virgin as well and that was ok for a couple of years until it stopped connecting to the internet.

Next time i will probably just buy a router myself and get a decent one.

That's my point about the phone bundle .

Assuming you hope not to leave in the 12 months, you don't pay the £25, but if you change your mind and leave then you just have to pay the £25 then. You cannot lose by taking the contract option.

After the 12 months the charge is dropped.

Edited by RobertoS (Sun 06-Nov-11 16:24:50)

In reply to a post by XRaySpeX:

In reply to a post by zyborg47:

Sky now uses a service that needs your line to be fully unbundled, the same as Talk Talk, it is fine as long as you don't want to move services as it can be pricey and a pain.
you don't have a lot of choice on your exchange as Tiscali and AOL is Talk Talk anyway.

AOL still do BB Only: http://www.aolbroadband.co.uk/products/broadband-onl... , i.e Partial LLU.

Could be llu ,but at upto 8mbits to me is suspect, i think it's BTW resold shaped/throttled rubbish ,just like the rest of AO hell

In reply to a post by RobertoS:

That's my point about the phone bundle .

Assuming you hope not to leave in the 12 months, you don't pay the £25, but if you change your mind and leave then you just have to pay the £25 then. You cannot lose by taking the contract option.

After the 12 months the charge is dropped.

Well look through Plusnet's site i found this.

http://www.plus.net/support/service/policies/cancell...

Under 5. Contracts

Should the customer wish to cancel before the initial term has expired, payment for the remaining months of the contract will be requested as a final payment.

To me that implies that if you leave before the contract is up you have to pay all of the remaining months.

Corbula,

That is correct: remaining months do have be paid, plus £40 for the router if one was taken as part of the contract - the TG585 v8 router isn't that brilliant anyway from what I've heard.

One month contracts are probably the best way to go and use your own router if you want to give Plusnet a try, I would recommend the "Pro" add-on if you want to stream YouTube videos etc. at peak times