In reply to a post by RobertoS:

In the past, they used to refuse to accept notice on the broadband until the migration had completed. Which means you have to pay a month after you have left. I believe that to be either illegal or at least outside the MAC rules, but no-one seems ever to have challenged them about it.

It was never illegal or outside MAC rules; it was a term of contract. Nowadays it is notice of 14 days from when MAC is "used" (whatever that means, proffered to gaining ISP or from actual migration).

The notice period after migration is in fact useful for this poster, as it enables migration followed by line transfer, as suggested by James.

Roberto,

Thanks for your informative reply.

1) I was looking at their cheapest home broadband (12mb/1.4mb) with 1 month contract and unlimited peak/offpeak usage.

2/3) I download a lot, generally quite varied but I watch a lot of HD TV from iTunes (and sometimes other sources...) and HD movies also. I am constantly listening to music when home through Spotify which probably uses quite a lot of data also. For reference, my computer has been on for 8 days at the moment, over which time I have downloaded 42.6GB and uploaded 4.51GB. I don't really upload anything specifically myself so I am guessing that will be Spotify mostly.

I also play online games through a PS3 vaguely regularly.

4) Here are some stats from my router: http://cl.ly/2r2N3n1X1l0a0U1U443w

If you need something else let me know, I am techie enough to find these things, but I am not knowledgable enough about BB to understand what the figures actually mean!

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As for the Orange situation, I do have a BB and Line Rental bundle. I am worried about this now! When you say "you need to find out what will happen there" do you mean I should be talking to Orange about what will happen when I transfer away?

From what James has mentioned after you it sounds like ADSL24 could take over the line rental simply enough. I am only worried because I certainly don't want to transfer the BB and then have Orange cut my line!

I don't know what the situation is with Orange, but I can give you the history. (I don't care about the phone number btw, a phone isn't even plugged in to the socket haha) I moved into this flat around this time of year in 2010. There was no phone line to the flat at all at the time, but I had already found that Orange was the cheapest supplier of BB at the time (£20 for unlimited and as fast as line would go inc. line rental) I contacted Orange and they told me that if I don't have a number I have to get a line fitted.

So, I got a line fitted through the Post Office, and then transferred the line rental to Orange with the BB activation. And that's where I am now, I am afraid I do not know if it is on BT wholesale of LLU... I don't quite get what all that means. (I am quite new to these intricate details of broadband!)

Since ADSL24 offer Fibre also, I wouldn't mind switching the line rental to them as I could end up staying with them for Fibre if the price is right. (Along with the fact that they seem to be well respected here).

Hope this answers what you were asking of me, and thanks again for all these responses.

Charlie -

In reply to a post by RobertoS:

Were you on LLU with Orange before they passed it over to BT Wholesale? I'm wondering if there may be a problem with retaining your existing phone number if and when you move the line rental.

I don't see this as an issue. Orange were never Full LLU; lines were always WLR. No reason to lose phone #.

In reply to a post by Adsl24:

Howdy

It's straight forward to transfer your line rental to us too.

Once your broadband order has been placed with the MAC you've received from Orange, and you receive a go-live date, you can then place the order for the line rental with us, and we will be able to process this so that it transfers shortly after the broadband without affecting anything.

If you have any specific queries just ask

Thanks for this James, it all sounds excellent and simple about the transfer. I will probably phone you when I get my MAC code to discuss in more detail. Like I have mentioned above in my reply to Roberto, I am just concerned about Orange cutting my line rental off when I switch away with the broadband, so I will try to get a better picture of what will happen with them now from you guys!

Charlie -

No problem. If you wish to PM me your telephone number I can check if Orange have you on the BT-based system or their own LLU unbundled solution.

Once we get the line rental transfer order in, Orange cannot cease it, as there is only one order actually allowed on the line at the same time, so any cease they try and place will be rejected!

Thanks

James

As I just said Orange don't have unbundled phones and anyway they are not now LLU of any flavour.

Your phone number shows you are on the BT-based system so no problem there. So as I mentioned, give us a call when you get the MAC and we'll advise accordingly. It is important to ensure that you don't ask Orange to "cancel" or "cease" anything, we take care of the switch for both ADSL and Line Rental, and then you contact Orange to cancel thereafter.

Ok, that's great James, thanks a lot. I will probably be getting in touch soon when the MAC arrives.

Charlie -

You're welcome Charlie