Yes, looked into that with Plusnet, couple of quid cheaper for rental

Just a thought. Have you checked out the expected line speed?

In reply to a post by chrimbow:

Looked at BT and the cheapest one on the site is line rental + BB cost at £13 (free for first X months)

£13 + line rental from £10.75 = from £23.75, free for 6 months is for new customers only (?) and 18 month contract.

I also suggest Plusnet 'value'. Going from 48K to x Meg will be great, whatever the speed of the connection.

Value with evenings and weekends is £3.24 for the package for the first 6 months, then £6.49 thereafter. £12.99 for line rental per month, or if he pays 12 months in advance, an equivalent of £9.49 per month (save £42).

If he takes the Plusnet value and the evenings and weekend package, with the six months special offer, and pays in advance, he's be £14.36 per month for the first year. Suggest he has a think about call packages before jumping in though. Not all packages suit all customers (i.e. I do some daytime, and almost no 0870 calls, so the anytime package is fine for me).

In reply to a post by 4M2:

In reply to a post by chrimbow:

Looked at BT and the cheapest one on the site is line rental + BB cost at £13 (free for first X months)

£13 + line rental from £10.75 = from £23.75, free for 6 months is for new customers only (?) and 18 month contract.

For what he will use it for £10.75 is comparatively expensive plus it goes up after 6 months so I think BT is a no-goer! Thanks for the help though

yes, the plusnet one reckons 14-18meg, more than ample (in fact Im jealous but that's what I get for being a N Wales bumpkin!)

In reply to a post by camieabz:

I also suggest Plusnet 'value'. Going from 48K to x Meg will be great, whatever the speed of the connection.

Value with evenings and weekends is £3.24 for the package for the first 6 months, then £6.49 thereafter. £12.99 for line rental per month, or if he pays 12 months in advance, an equivalent of £9.49 per month (save £42).

If he takes the Plusnet value and the evenings and weekend package, with the six months special offer, and pays in advance, he's be £14.36 per month for the first year. Suggest he has a think about call packages before jumping in though. Not all packages suit all customers (i.e. I do some daytime, and almost no 0870 calls, so the anytime package is fine for me).

I think he will end up with PN. Is it UK call centres? I think they are owned by BT (who I wouldn't go with again after falling foul of their pathetic overseas "support")

Yes, UK support. Based in Sheffield.

Yes they are owned by BT, but it seems to be very much an at arms length relationship. As in setting targets and such-like, as opposed to being directly controlled. aka Plusnet own Madasafish and a couple of others and is basically one operation with a few differences by brand, and I believe all running on the Plusnet system and backhaul.

TalkTalk would be my suggestion. Even though telephone support is flaky, I believe they are perfectly addiquate for a light user and their LLU can often be faster than Plusnet's BTW service.

As for which deal to choose, the Essentials package sounds as if it'd fit your brother's needs and for £3.25 a month + £14.50 line rental (which can be paid for yearly, equivalent to £9.50 a month).

Take a look at the deal on the TT website and go through Quidco for £65 cash back if you decide to order.

Good luck.