It's about time thinkbroadband revised the "Compare Broadband" graphs.
They have all the data they need and update it monthly.
A pity it is visually deceptive.
They use 20% steps on the vertical axis.
10% steps will give a more accurate reading.
Make sure you scroll down the results page to see all 3 categories:
Speed. Reliabilty. Customer Service.
PlusNet Value still looks best to me.
If he does not want to have a contract just pay for the router.
If you take it free you are on a 12 month contract as with most ISPs.
(The above "Anonymous" post is also by me - Ash76.)
I have been with Plus Net for about 2 years.
Lately, the reliability has been erratic but I am forgiving because
of the great Customer Service. But I still downgrade my monthly rating.
Edited by deleted (Tue 28-Aug-12 10:51:00)