In reply to a post by RobertoS:

Vivaciti still use entanet for these packages.

For me (home user on 21cn) Entanet heavily block p2p 0800 - 2000 - they even block their own text news server.

Their kit also sometimes blocks git, but this is rarer. I don't use them but I have read home accounts also get vpns etc throttled (may be blocked) as well.

Apart from this they seem to have enough bandwidth and pings are low, off peak is unlimited - midnight - 0800 weekdays and all weekend.

Which of their nodes you are connected to depends on location - so I can't say what the experience for others would be like.

http://noc.enta.net/21cn-interconnect-status/

Thanks for those .

As MrSaffron says, those stats are good. In fact given your line length to the exchange the connection speeds are as good as it gets. (You are in fact on LLU ADSL2+).

Your download connection speed is over 8.5Mbps. In my opinion on a speed test that should give over 5Mbps 24/7. The atrocious result of 1.64Mbps, although better than the other, to me points to something other than congestion. Which isn't to say you aren't also getting congestion. Your upload speed is normal.

Are you connected wired or wirelessly to the router? That could have a significant effect. I'd be almost sure you have more than one thing causing your poor performance, partly on the basis of

Checking line availability with that particular supplier (for the Premium LLU) they advise that the speed of the service you might achieve is:
3.9 Mb downstream
0.9 Mb upstream

Not a great deal of improvement on what you presently have, basically. Even the fact that this is ADSL2+ is not getting much better; the benefits of the additional frequencies on ADSL2+ do drop off on longer lines.

So it seems even before moving to the LLU service you were getting under 3.9Mbps.

We need to see if we can fix that and see how your current service performs then. If it is still very poor we think where/what you should move to.

I'd agree that I have probably had issues forever with my inet - they are certainly worse on this particular connection, but yes. as I said at the start I have kinda come to expect that I wont ever get a fast connection here. My ping in fps games has always been pretty stable though, but ms in my current game is intermittently great and horrendous. Streaming has only really become a serious problem the past few months.

I did a series of speed tests yesterday:

3.15pm: http://www.speedtest.net/result/0.png

5.06pm: http://www.speedtest.net/result/2342135968.png

22.53pm: http://www.speedtest.net/result/2342838206.png

01.54pm: http://www.speedtest.net/result/2343059500.png

Not an awful lot of difference there - same went for the router, which gave exactly the same results apart from the Downstream Noise Margin, this was 6.3 that I posted her previously and it changed to 5.1 and 4.9 at 22.53 and 01.54 respectively. At some point between around 7pm and 10.30pm my ms shot up to around 300-400 and I had lag issues in game, the rest of the time it was comfortably between 27 and 51.

My set-up here is wired from this pc to the router. I do have a second pc with a wired and wireless connection, I game on both of them - but I don't use wireless at all, and I only use one pc at a time. There is no-one else using my line, not in the house, or outside. I have no neighbors for at least a mile, so someone would have to park a car outside to leach and ofc it is pw protected anyway.

The router, phone socket etc are all in the same room, very close to each other. I have previously changed all leads and the splitter (?) at the phone socket and had no change.

At some point I had problems when they first switched me over to this connection with my inet stuttering if I had a phone call, but they changed something and this is fine now. When I first switched to them from AOL, as I said previously, the switched interleaving off for me - I was playing fps at the time and ping was everything However, when I check my profile now, it says Interleaving N/A - not sure if that means it is still off or it N/A on the LLU.

I do kinda hope that part of the problem is my set-up because I can control that, whereas at the moment is all seems at the mercy of whatever Daisy do or don't do. They are saying that there is a problem there - this is the latest from ADSL24:

It seems (despite work having allegedly been completed) the network providers are still acknowledging problems with latency at the exchange, My fear is that the whole thing with the upgrading the back end from the exchange (which is an expensive solution) was not the best solution here; that there was some other fault (possibly with a router) that was not detected & this is still manifesting and needs to be addressed. This, of course is just my hypothesising & may not be the problem at all, but they are acknowledging that there's a problem, so this should be addressed.

Hope that all helps somehow! Tried to include everything I could think of, but let me know if there's anything else I can tell you. Really appreciate the help here

Are you using Windows? If so, which version - XP/Vista/Win 7?

Windows 7

Not what I wanted to hear!

If it had been XP there are some settings that might have been causing it.

Have we asked what router you have, and have you ever tried a different one? It's very unusual to have such a loss from the connection speed to the actual.

I have this router: Router: I have Netgear DGND 3300v2

Previously I had a thomspon speedtouch - have had this netgear since April when I changed it for a different Netgear.

And the speeds on the old one were just as bad?

Well I never did speed tests back then because my ms in-game and streaming were not giving me a lot of problems I'm afraid

I'd assume they were though because if i tried to download stuff it has always been slow - even if gaming and streaming were not as bad.