In reply to a post by lucifah:

How can I find out if that's the case?

You already have! It's the 2nd line, WBC ADSL2+, in that BTw table you got.

Doh! Thanks. Following E7er's links, I've got the belt and braces style result now

So, back to my initial question (hidden in the wall of text, I admit): Would you guys be able to recommend any providers (providers please refrain from sending offers; I prefer customer feedback)?

Or maybe more specifically:

- can EE be recommended? (I'm t-mobile customer, for whatever it's worth)
- do EE offer static IPs, and if not, who does? (Ideally I'd need one static IP for work reasons)

Thanks!

EE can be fast and reliable, as it is for me, but there are too many reports of them mishandling the line and their CS is awful. No Statics either.

Yor best bet is Plusnet over BTw's WBC ADSL2+. They do Statics. Good support, good price.

I second Plusnet as you need a static IP address for work.

http://www.plus.net/info2/legal/price_guide.html

Thanks XRay and E7er. Just one more question (sorry if it's a stupid one):

How do I know at the time of switching that they will use this shiny WBC thing and not connect me to something else, maybe cheaper, in the exchange? I want to avoid that I end up with the terrible performance that I once experienced with BT in this household.

Oh, and how long does the switch usually take? Do I have to expect long downtimes?


Thanks a lot, again!

As WBC is there they'll use it and we will be able to conform from your router stats.

Switching should take no more than an hour or two. Could even be a few mins.

I am honestly confused. Essentially BT gave you bad service so if you choose plusnet EE etc you are going to get the same service as you did on BT (which we know was bad). The technology has changed a little but ultimately it's the same as what BT currently use.

Sky is fine. They have ok customer services and generally they give a good connection. Hold off, stop jumping the gun and see what happens. Sky is LLU so you wont be via BTs systems and you might find it's all fine and dandy. If it's not then make a move although I'm sure sky will resolve any issues you have.

Also you never have a problem with routing or anything like that on Sky. The network works wonderfully.

But that was years ago. For all we know OP was then on 20CN ADSL Max going from his speed and its behaviour. Now WBC will run a line on 3dB NM if it is stable enough.

WBC is actually cheaper for the isp than the older equipment.

So if WBC is available thats the preffered choice for an isp.