In reply to a post by RobertoS:

I'm sure you will like it. Who is your line rental with, and are you moving that to Plusnet as well? If it is with O2 then we need to get a PN rep talking to you as things have occasionally gone wrong with the double move.

If it isn't with O2 then there won't be a problem.

Thanks. I am taking the fibre only product and keeping my line with BT...

Like I did. See my PM .

Edited by RobertoS (Wed 22-May-13 17:31:18)

Sorry..guys Want to joint with PN Unlimited Calls + Unlimited Fibre Boroadband but am not sure can keep my existing phone number. Any help from PN high rank please. Thanks

Who are your broadband and phone with at the moment?

Hi Thanks for prompt reply. Phone BT, Broadband O2 LLU

No problem with the phone number then .

The only troubles seem to be when the number was originally given you by an SMF (full LLU) supplier or VM, or on a move from O2 if the line rental is also with O2, as PN have a way of doing the latter that can clash with O2's system.

Have been with BT since year 2000. Will PN guarantee that for sure because we have lots of family n friends keep the number. I 200% with you

Any PLusnet Support Team want to add please...

Edited by deleted (Fri 24-May-13 02:30:47)

I assume you read the earlier posts?

There's always a risk when you change phone supplier. Tiny in this case, but I doubt if you will get a guarantee. Whose name is it in, and the broadband? Same or different?

If the phone is in their name and the broadband in yours, then I would expect a problem moving to a bundle in your name. A bundle in their name would work.

You want guarantee? Leave it with BT.

If you want a full TV package with your broadband then unless you have Virgin Media fibre to the node (FTTN), in your area, I suggest Sky. Yikes! Murdock. VM Top speeds. 120Mb/12Mb

Edited by deleted (Fri 24-May-13 07:14:13)