Looks like Adam been director for six years, so been around for a while. based in Devon. Not a lot on the web about them, though all I find is good. No contract, so an incentive to give good service, which is what I get. http://directors.findthecompany.co.uk/l/2902984/Mr-A...
Good luck. As I have said, I am finding their customer service very good. Customer service is all that separates most suppliers, though some folks have to take price into consideration.
You will get email and snail-mail with all connection settings. Username usually phone number followed by .pulse8broadband.co.uk with your phone number also the broadband connection password.