In reply to a post by AdrianPH:

Uno's phone/line rental is supplied via the BT Network , you need to read their site more closely.

I'll look again, but it wouldn't let me choose anything except the fibre after I entered my phone number for what's available

EDIT: I found another page where it says 'coming soon' for the phone products. That's a dilemma, I don't want to wait in case we lose the window to order on my cabinet - just had to wait 2 months due to availability

Edited by deleted (Sat 12-Sep-15 18:52:57)

You can put the fibre order through first and once you have your committed date confirmed (via email), drop us a sales request via the existing account and we can move the line over manually for you.

Matt

In reply to a post by uno:

You can put the fibre order through first and once you have your committed date confirmed (via email), drop us a sales request via the existing account and we can move the line over manually for you.

Matt

Thanks! Can you confirm: there is no package deal for fibre + phone?

I see the prices for the fibre product alone, if the phone is added later it will be the £9.99+VAT pre month + extras as chosen?

I need to discuss all this with someone else later and hoping too get a final decision before the weekend is over

Edited by deleted (Sat 12-Sep-15 19:25:19)

You are indeed correct and the price is FTTC plus the line and any features you opt for.

Matt

In reply to a post by uno:

You are indeed correct and the price is FTTC plus the line and any features you opt for.

Matt

What happens when the peak usage allowance is exceeded? is there a page that says how much extra GBs cost?

Thanks for all the replies and help. BT Infinity ordered, expecting installation on 28th Sept

Fingers crossed it all goes smoothly (it ought to as we're migrating from Plusnet)

yeah he is right, also sky talk is a requirement as well.

Sky dont use BTw for sky fiber, I expect they rent backhaul between exchanges in your case so you get fed off an LLU exchange still.

Always late to the party I am.

I have Zen using BT FTTC and have no problems. Others have Zen's LLU PoP's but I have no problems. I am currently on 5.5TB and I often do 10TB+ a month

In reply to a post by Ichneumon:

(it ought to as we're migrating from Plusnet)

From what I see lately no broadband is better than what they are supplying. Others have migrated away and noticed an near instant upgrade in their QoS!

In reply to a post by ZenUserJP:

In reply to a post by Ichneumon:

(it ought to as we're migrating from Plusnet)

From what I see lately no broadband is better than what they are supplying. Others have migrated away and noticed an near instant upgrade in their QoS!

Just saw the above and thought I should register my disagreement with it.