The only person to have mentioned debit cards is you. I can't see why you're making a fuss, you asked the question then answered it.

And the OP hasn't told us why he wanted to call Customer Services. The card discussion could easily be completely irrelevant. It certainly can't reach an conclusion wrt the OP's problem, whatever that is or was.

A complete waste of time.

In reply to a post by BatBoy:

The only person to have mentioned debit cards is you. I can't see why you're making a fuss, you asked the question then answered it.

Clearly you don't get it....

Incorrect advice given is not good.
Even when asked, the person posting this advice, still failed to correct it. Even compounded it by getting the answer to the question wrong.

The reason for asking about debit card/Direct Debit. Was that is how most people will pay....

As has been pointed out this is getting off topic to the OP's post. Which was to say the least very vague and open to question as to if the company is trading still or simply not answering the calls in a certain department.

In reply to a post by JohnR:

In reply to a post by BatBoy:

The only person to have mentioned debit cards is you. I can't see why you're making a fuss, you asked the question then answered it.

Clearly you don't get it....

Incorrect advice given is not good.
Even when asked, the person posting this advice, still failed to correct it. Even compounded it by getting the answer to the question wrong.

That isn't what happened. He was talking about credit cards. You asked the question about debit cards and then answered it.

Where was the incorrect advice? The statement made by 2 posters was correct. They just didn't mention debit cards.

In reply to a post by broadband66:

Where was the incorrect advice? The statement made by 2 posters was correct. They just didn't mention debit cards.

HERE

In fact even hk11 1st post is factually incorrect. As it fails to note the range that CCA covers.



So people failing to mention there are other options. Is correct advice then?

Edited by deleted (Tue 16-Feb-16 12:20:11)