I realize he's an existing customer! How you do it, you start a new contract exclusively online. Don't communicate with any customer service human robot.

I recently signed with EE for the £1pm broadband 18 month contract exclusively online! The website said they would send me a new router, they never did send one, but I got the contract. I have been with them for years, what happens you dump your old legacy contract and start a new contract.

There is rearrangement planned for a load of E/O lines onto PCP 4 .

In reply to a post by gtmcclinton:

Thanks for replies, I can go in to conversation with better information now.

If you have an online account, login to MYBT, at the top you should see a section to view your offers. This deal is usually very good.

All can be done online as well.

Are you getting this info just from Codelook?

I have been tracking on here, and as far as I can see locally, there *IS* no PCP4 as yet.

I figured PCP4 would be built, along with it's counterpart fibre cabinet at the same time.

https://www.telecom-tariffs.co.uk/codelook.htm?xid=9...

When I first saw that it was being planned, I think the live date was December 2016, then it got pushed out to April 2017, but now it's been pulled back to February 2016.

Anyone got any info on "Phase BDUK Scot Government 15a"?

Tried this, and they pulled a bait and switch on me!

They were quoting me £5.99 for broadband, plus line rental, (I was signed in at the time).

Then at the checkout page, this changed to £20 for bb and £18.99 for line rental.

So that transaction got cancelled!

Sometimes easier to not ask for exactly how some people know stuff as they might then have to stop sharing

When Ribble something might happen, it means it will.

When he says something is planned, it is planned, even if it isn't showing on publicly available sites.

Things that are planned can of course run into problems, so it might not happen. In the case of a rearrangement I'd be very surprised if it didn't come to pass.

OK, point taken

..... what happens you dump your old legacy contract and start a new contract.

So do you have to cease the broadband as you can't usually migrate to the same company you are already with, their online software would check the phone number and detect the user was already an existing customer?

Maybe EE's systems aren't that advanced

What is the best deal you can get from Plusnet? At the moment I have 10 months left on an 18 month Plusnet free broadband introductory offer at a Market 1 exchange. I may have to consider Vodafone when my contract comes to an end.

I have also just had a Plusnet 18 month free introductory at another property where I previously had Plusnet and which is connected to an exchange with LLU operators.