I am on EE 40/10 since June 2014 (available March 2014), with Anytime Phone, 1,000 minutes Mobile Free to many countries etc and some other odds and ends.
£16.75 Monthly Line Rental
£24.95 Monthly Broadband and all other fixed charges.
Other variable costs tend to about another £2 per month.
Back in Many 2014, I chose the 40/10 package mainly that it cost £10 less than the 80/20.
Although the FTTC is about 10 Metres from my front door, it is about 50 M link length from the PCP followed by another 250 M to wander to my house, 300 M total.
All of the cable runs are under-ground.
Performance has been very good, starting originally about 36 Mbps Down, dropping to about 35 Mbps about 3 weeks back, when some VDSL upgrades were carried out in the PCP; but has worked up in the past week to about 37 Mbps, with occasional excursions around 38 Mbps. (On one occasion about 4 weeks back, BTW showed 100 Mbps when completed!)
Mainly from TBB tests, with frequent tests on BTW; and with a SamKnows monitoring Modem for around 5 years.
Uploads are consistent around the 9 Mbps mark.
TBB tests show "Congratulations you're faster than the average in Scotland" virtually every time.
About the only times I have contacted EE Customer Services were to move from Dial-Up to ADSL to VDSL, without problem.
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My easiest comparison is with a daughter's experiences.
She lives about 1 mile away, on the same exchange, slightly shorter distance, totally different cable runs, mainly underground; but the final 300 M are overhead, apart from the short linking distance of 10 M for the FTTC.
For VDSL, she first went to BT, 80/20, not sure of precise variety.
My tests at both locations used a short "fully populated" Ethernet cable on every occasion; and I try to do at least 5 tests per visit to her house.
It was consistently poorer than my EE 40/10, frequently around 12 to 25 Mbps Down."clean" on QLT (as is mine).
She then changed to SKY; but whilst slightly better, still was not good.
More recently she changed back to BT, on the 55/20 package,I think, from accessing the Home Hub 5.
This is further improved relative to the two previous contracts; but initially fell distinctly short of my EE40/10, when I first tested it back in September 2016. Then it was about 33 Mbps.
It has improved since, such that about three weeks back, it was hovering around 35 to 36 Mbps; but still below my EE.
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It has been interesting carrying out those comparison tests, as otherwise the majority of us do not have such opportunities.
I have also noted that my daughter has had the NTE and Modem/Router moved from upstairs landing generally at the point almost furthest from the main bulk of the house, firstly downstairs to her lounge otherwise still "furthest" from the main bulk, to presently the living-room, at approximately the epicentre of the house bulk, significantly improving the general WIFi access by her reckoning. Typical solidly brick-built, 1925,
An extension has been completed very recently, opening out from the kitchen, with much of the original kitchen wall removed, so probably fine for WiFi - must re-survey the house on that aspect.
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I am not promoting EE; but I have certainly had very good service fromit.
I do think however that one has to be wary when choosing the package in terms of speed, no matter the potential ISP.
Edited by deleted (Thu 17-Nov-16 12:38:01)