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Standard User Spud2003
(fountain of knowledge) Sat 28-Apr-18 00:27:38
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Re: What are SSE like these days?


[re: deleted] [link to this post] 		 
What e-mail address are you using for support?
Standard User deleted
(deleted) Sat 28-Apr-18 14:36:33
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Re: What are SSE like these days?


[re: Spud2003] [link to this post] 		 
I contact them online , then they send me an email , I then just reply to that email.
There is not an address for a staff member that I know of but just use the one below.


[email protected]
Standard User Spud2003
(fountain of knowledge) Sat 28-Apr-18 15:38:25
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Re: What are SSE like these days?


[re: deleted] [link to this post] 		 
How long do they usually take to reply to e-mail queries? I actually used that address, got a ticket number/automated response, then heard nothing.


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Standard User deleted
(deleted) Sat 28-Apr-18 18:10:50
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Re: What are SSE like these days?


[re: Spud2003] [link to this post] 		 
About 2-3 days ,but they do reply.
You could use the phone though I guess.
I am not sure how they deal with broadband problems , I use the email option for energy [Gas or Elec] questions.
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