Hello,
I do appreciate you taking the time to respond, however I am already on FTTP with BT. So was just wondering if the migration would also inform BT to stop charging me and end my service. I assume it will but can never be sure they old ISP will stop taking direct debits

Your profile mentions BT Infinity 80Mbps so I wrongly assumed you were on a FTTC connection...

Yes a FTTP migration shouldn't be a problem - Aquiss will handle that but as you fear there could be an issue with BT's billing which, hopefully in such a possible event, you wont have to chase up after the migration is completed.

Good luck.

Edited by 4M2 (Sat 10-Feb-24 18:44:46)

In reply to a post by Scoot:

So was just wondering if the migration would also inform BT to stop charging me and end my service.

It will - you should *not* give notice to BT of your intention to move.

Of course, they will charge you a penalty if you are still within your contract period when the service is migrated away.