Telephone on fibre provider needed

Hi
I don’t know if it’s even possible but I need a provider that can supply a telephone line only on a fibre line which already has a broadband provider.
I have just change suppliers on my mother’s fibre line after the contract ended and have inadvertently chosen a supplier that apparently doesnt supply a telephone line. My own fault for not reading properly I guess - I just went for price.
Can I now get a provider to supply a telephone only line or will I have to cancel the contract I’ve just started and look again?
Thanks for any help.

In reply to a post by Tbb1225:

Hi
I don’t know if it’s even possible but I need a provider that can supply a telephone line only on a fibre line which already has a broadband provider.
I have just change suppliers on my mother’s fibre line after the contract ended and have inadvertently chosen a supplier that apparently doesnt supply a telephone line. My own fault for not reading properly I guess - I just went for price.
Can I now get a provider to supply a telephone only line or will I have to cancel the contract I’ve just started and look again?
Thanks for any help.

This isn't a recommendation (I haven't used them) but voipfone should be able to do it:
https://www.voipfone.co.uk/solutions/residential

You'll need one of these from them to use an existing phone:
https://www.voipfone.co.uk/hardware/adapters/grandst...

There are plenty of providers who should be able to provide something.

seb

In reply to a post by seb:

This isn't a recommendation (I haven't used them) but voipfone should be able to do it:
https://www.voipfone.co.uk/solutions/residential

You'll need one of these from them to use an existing phone:
https://www.voipfone.co.uk/hardware/adapters/grandst...

There are plenty of providers who should be able to provide something.

seb

Thank you Seb.
Since posting I’ve had time to look into this a little more and found similar from another company (I won’t advertise) who offer a VOIP service for roughly £10 per month for 800 minutes - or if paid annually include a free VOIP adapter (“worth £49.99” [?]).
Is there anything I should be cautious about? Price seems reasonable I’m just wondering if there is a vast difference in adapters and maybe the type of service they provide, or if it’s all pretty similar.
Many thanks

In reply to a post by Tbb1225:

Since posting I’ve had time to look into this a little more and found similar from another company (I won’t advertise) who offer a VOIP service for roughly £10 per month for 800 minutes - or if paid annually include a free VOIP adapter (“worth £49.99” [?]).
Is there anything I should be cautious about? Price seems reasonable I’m just wondering if there is a vast difference in adapters and maybe the type of service they provide, or if it’s all pretty similar.

Check what the cancellation options are just in case it doesn't work. The VoIP adaptor is the ATA I mentioned separately from the other company too. I don't know pricing very well for this type of service but £50ish setup for adaptor seems ok and £10/month doesn't seem too bad but shop around. Key is that they promise it will work or you get your money (and telephone number!) back..

seb

Thanks again seb

There are several companies who will provide you with a 'telephone number', what you need to decide is what is needed, I'm guessing you might want the original number to receive calls, or original number to make and receive calls, in which case you need to act ASAP to retain the number.

In reply to a post by burble:

There are several companies who will provide you with a 'telephone number', what you need to decide is what is needed, I'm guessing you might want the original number to receive calls, or original number to make and receive calls, in which case you need to act ASAP to retain the number.

Yes that’s going by to be awkward as the ISP we just left has been far from helpful (tried to charge us £90 the day after we initiated the switch, for a non-returned router we’d not even be asked to return) and I have a feeling it’s going to be a battle retaining our telephone number - which we’ve had for approx 50 years !
We will definitely try though.

In reply to a post by seb:

Check what the cancellation options are just in case it doesn't work. The VoIP adaptor is the ATA I mentioned separately from the other company too. I don't know pricing very well for this type of service but £50ish setup for adaptor seems ok and £10/month doesn't seem too bad but shop around. Key is that they promise it will work or you get your money (and telephone number!) back..

seb

Understood. I’ll check all this out. Thanks again seb

In reply to a post by Tbb1225:

Yes that’s going by to be awkward as the ISP we just left has been far from helpful (tried to charge us £90 the day after we initiated the switch, for a non-returned router we’d not even be asked to return) and I have a feeling it’s going to be a battle retaining our telephone number - which we’ve had for approx 50 years !
We will definitely try though.

If you've "lost" the number then yes this may be more of an issue. But very time sensitive so get on it asap.

+1 for voipfone. I have been a customer for 10 years. I also use A&A and Sipgate.