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Standard User deleted
(deleted) Fri 28-Dec-12 00:21:47
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Re: Images only part loading


[re: deleted] [link to this post]
 
No I haven't ...wouldn't even know how to do that though.
Do you think that would make a difference?
Standard User deleted
(deleted) Fri 28-Dec-12 00:29:54
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Re: Images only part loading


[re: XRaySpeX] [link to this post]
 
I'm not really - finally had a sound connection since going to Zen a year ago though and only started getting problems in summer. After 5 disconnections (one a fuse blow in the house) that interleaving appeared.

I'm not one for messing around with computer stuff, and seeing the connection was slower from June-early November wouldn't like to lose it - I always find something goes wrong when I have the least time to deal with it smile
Not being awkward, just not that confident in tinkering with stuff I don't fully understand.
Standard User Apprentice
(knowledge is power) Fri 28-Dec-12 08:08:46
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Re: Images only part loading


[re: deleted] [link to this post]
 
Have you tried loading those web pages with KIS switched off?

Alastair

omadasafisho 20CN


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Standard User deleted
(deleted) Fri 28-Dec-12 09:18:19
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Re: Images only part loading


[re: deleted] [link to this post]
 
In reply to a post by TrishaH:
No I haven't ...wouldn't even know how to do that though.
Do you think that would make a difference?
I thought it was worth a try, but depends if you want this fixed or not.
There are several suggestions like using a different browser and switching your AV or firewall off.
It's up to you really, you're the one whose going to have to do something to fix it, unless you can call a techy friend in.
Standard User deleted
(deleted) Fri 28-Dec-12 11:55:18
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Re: Images only part loading


[re: Apprentice] [link to this post]
 
I hadn't Alastair .....it briefly crossed my mind Wednesday but it seemed unlikely then.

I have done that just now though, and yes! all the images on those two sites load!

Now I need to know what to do to Kaspersky to stop it doing that smile
Standard User deleted
(deleted) Fri 28-Dec-12 12:01:29
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Re: Images only part loading


[re: deleted] [link to this post]
 
Yes, I want it fixed, but it wasn't urgently vital enough for me to risk messing with things I don't understand properly.
I did try it in another browser, and Camieabz tried in numerous ones with the same results.

I would have tried the DNS with instructions though smile

So, seems to be something in Kaspersky's firewall or settings. A first for me as far as I can recall, but must be fixable.
Standard User Pipexer
(eat-sleep-adslguide) Fri 28-Dec-12 13:28:20
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Re: Images only part loading


[re: deleted] [link to this post]
 
As per my original reply one of the things I suggested was security software/firewalls which I suspected was causing the problem, I am not sure why you did not follow this advice then, it would have saved a lot of faffing about....

The solution is very simple: Uninstall Kaspersky and install security software that does not mess about with your computer.

Zen 8000 Pro
Standard User camieabz
(sensei) Fri 28-Dec-12 14:18:54
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Re: Images only part loading


[re: deleted] [link to this post]
 
In reply to a post by TrishaH:
So, seems to be something in Kaspersky's firewall or settings. A first for me as far as I can recall, but must be fixable.


Confirm it's Kaspersky. It's not the anti-banner, anti-spam or web anti-virus though, so short of white listing sites (which I have not tried) or disabling KIS completely, it's something KIS users are stuck with.

More info here:

http://www.webhostingtalk.com/showthread.php?t=1208567

And as is par for the course, Kaspersky are very quiet on the matter. I think that's the last time I buy Kaspersky. Their software is too buggy.

~ Camieabz ~

All Connection Data ~ Some plusnet links

mod'er·a'tion n.
Synonyms: temperance, restraint, modesty.
Standard User deleted
(deleted) Fri 28-Dec-12 14:28:30
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Re: Images only part loading


[re: Pipexer] [link to this post]
 
Yes, you did indeed:
'Do you have anything installed on the system which may interfere with traffic? firewalls, adware blockers etc.. '

But, because I've had Kaspersky for years now, and apart from a couple of false positives and a license update issue, never had any problems especially in the past two years, I replied that I have Windows firewall off and no adware blockers ...which in a way is correct.
I hardly ever even think about what Kaspersky is doing because it's been so good at running efficiently behind the scenes as it were and it's never interfered with traffic.
Standard User deleted
(deleted) Fri 28-Dec-12 14:42:54
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Re: Images only part loading


[re: camieabz] [link to this post]
 
Ah! now we know - and that's why you saw the non-loading images too.

Reading that thread, it would seem that upgrading to KIS2013 solves it.
I'm not fond of upgrading when something works well, but that thread confirms that it began in summer.

The food website showed the problem sometime in summer, so odd that the gallery site only showed non-loading images very recently as it was OK a couple of weeks ago, but the site has been updated since so perhaps that made the difference.
Whatever, at least we know what it is.

If it's necessary to upgrade to 2013, then so be it. However, 2011 worked OK, so I'll have to find out what's best to do.
I've stayed with Kaspersky because it's always been fine for me, and for the excellent UK support.
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