Complete mystery to me this one and can't find a decent solution online.
I am not a computer genius but can find my way around a computer.
This is Windows 10 and Windows 7 with everything up to date. Been working fine from when I last fresh installed the OSs months ago.
Problem is, whilst browsing this morning my mouse just stopped and after good old faithful reboot, it had disappeared. Now I am using a Microsoft Sculpt Comfort Desktop set and have also tried a Microsoft Wireless Laser Desktop set with the same result. The mouse is non-existent but the keyboard still works, which I am using now to write this.
Next thing obvious I done was change the batteries, Even though they were only renewed a couple of weeks ago. Still nothing on screen but the laser underneath is on.
Next I tried different USB Ports and rebooted, still no mouse, keyboard fine. Can't be a USB issue as I have put in a USB optical mouse into the same ports and it works fine.
Uninstalled the Microsoft Mouse and Keyboard Center software and tried to rollback driver but none to rollback too.
Been in to the mouse settings and tried some changes. Been into the Device Manager and uninstalled both keyboard and mouse and rebooted. But every time the mouse is non-existent and the keyboard is working.
Even went into the BIOS where the keyboard worked but the mouse wouldn't.
So has anyone had this problem and found a solution to it or have any other possible troubleshooting steps, I am all ears.
Thanks for any advice



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Scottish_Pete