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Standard User Zenon21sd
(newbie) Thu 08-Jan-26 08:06:48
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Issues Accessing Secure Online Services on Windows 11


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Hi all,

I’ve been running into some connectivity and security issues on Windows 11 that seem to affect certain secure web services. For example, when accessing banking portals or performing real-time balance checks like those used for FAB Bank account verification, the pages either fail to load or show errors related to SSL or browser security.

A few things I’ve tried so far:

- Clearing browser cache and cookies

- Updating Windows and network drivers

- Disabling VPN and firewall temporarily

Still, some sites refuse to fully load or show partial content.

Has anyone here experienced similar issues with Windows 11 blocking secure web sessions, particularly for sensitive operations like online banking or live financial verification? Any tips on configuring Windows or network settings to prevent these errors would be much appreciated.

Thanks in advance for your advice!
Standard User mking90031
(member) Fri 09-Jan-26 09:30:06
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Zenon21sd] [link to this post]
 
@Zenon21sd,

Could we have some more details, please? What browser are you using? Which version of Windows (Home / Professional)? Who is your provider? Have you tried accessing via the hotspot on your mobile phone? Have you tried accessing using any other browsers? These are details I would need before I could even begin an investigation into your issue if you were to utilise my services.

HTH,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia Gig1 942.36 Mbps Down & 105.25 Mbps Up (according to Speed test on Asus Laptop on 17.06.25 - pic: Speedtest.net Results)
Standard User jchamier
(eat-sleep-adslguide) Fri 09-Jan-26 10:46:14
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Zenon21sd] [link to this post]
 
What third party security products do you have installed? Some security products are a little over zealous and try to filter through encryption certificates and change what your web browser gets. Microsoft's firewall in Windows does NOT do any content filtering.

FAB is a bank in the United Arab Emirates, so I suspect very few people on this website (UK centric) will have experience - if you are not in the UK, then more details may be needed.

26 years of broadband connectivity since Sep 1999 trial - Live BQM


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Standard User Sponge35
(newbie) Mon 12-Jan-26 11:55:21
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Zenon21sd] [link to this post]
 
Check that your PC time is the same as the time shown on your smart phone... within a minute should be OK; anything over a minute or two and authenticators start to get fussy.

It is quite a good idea to change the time service your PC uses to get the 'right' time from Microsoft to something rather more local. Have a look at ntp.org for suitable local (to you) time servers.

The user formally known as Sponge34
Standard User jchamier
(eat-sleep-adslguide) Mon 12-Jan-26 12:47:09
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Sponge35] [link to this post]
 
In reply to a post by Sponge35:
Have a look at ntp.org for suitable local (to you) time servers.

Normally Windows 7 and later use the microsoft source time.windows.com which should be answered in a country local facility, works in the UK. Similarly Apple hardware uses time.apple.com in the same sort of way.

26 years of broadband connectivity since Sep 1999 trial - Live BQM
Standard User Sponge35
(newbie) Mon 12-Jan-26 15:11:37
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Re: Issues Accessing Secure Online Services on Windows 11


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
In reply to a post by Sponge35:
Have a look at ntp.org for suitable local (to you) time servers.

Normally Windows 7 and later use the microsoft source time.windows.com which should be answered in a country local facility, works in the UK. Similarly Apple hardware uses time.apple.com in the same sort of way.

Yeh... but would you trust a Microsoft server with your timekeeping?

Windows 11 itself is pathetic in respect to timekeeping.

I prefer to use NTP servers based at national standards institutes or universities and something like Meinberg to beat local Windows installations into submission. YMMV.

The user formally known as Sponge34
Standard User ian72
(eat-sleep-adslguide) Mon 12-Jan-26 16:25:50
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Sponge35] [link to this post]
 
Yeh... but would you trust a Microsoft server with your timekeeping?
Um, yes. Haven't changed the default since MS first started doing NTP and it has been more than good enough for my needs.
Standard User TinyMongomery
(legend) Mon 12-Jan-26 18:36:05
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Re: Issues Accessing Secure Online Services on Windows 11


[re: ian72] [link to this post]
 
Accurate time is essential to the operation of Active Directory. I would trust the Microsoft servers implicitly.

Why waste the resources of government or universities when you can get the information from Microsoft.
Standard User jchamier
(eat-sleep-adslguide) Tue 13-Jan-26 18:13:09
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Sponge35] [link to this post]
 
In reply to a post by Sponge35:
Yeh... but would you trust a Microsoft server with your timekeeping?

Windows 11 itself is pathetic in respect to timekeeping.
I think that might be your hardware, Windows has no problem, as since Win2000 the system requires accurate time.

I prefer to use NTP servers based at national standards institutes or universities and something like Meinberg to beat local Windows installations into submission. YMMV.
whilst you can use all sorts of tools, you will be surprised how good the local NTP client is in Windows, even if you have a local GPS sync'd clock to get your NTP from. The UK's National Physical Laboratory now requires payment for their NTP servers, I'm not sure underfunded universities are any better.

If you have ever run a network of Windows clients from 2000 onwards with on premises Active Directory you would know that Windows NTP works. (Win2000 may have been SNTP).

26 years of broadband connectivity since Sep 1999 trial - Live BQM
Standard User Pipexer
(eat-sleep-adslguide) Tue 13-Jan-26 21:09:36
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Re: Issues Accessing Secure Online Services on Windows 11


[re: Sponge35] [link to this post]
 
As others have said - yes - there's no issue with time.windows.com - in fact I've seen more Linux systems with bad time due to incompetent system administrators.

Andrews & Arnold Home ::1 on Draytek 2862ac - Why settle for inferior?
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