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Standard User BruceThief37
(experienced) Mon 11-Dec-06 20:10:29
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portal not working?


[link to this post] 		 
I am endeavouring to set myself up to use the Zen portal feature (so I can check my download usage)

Last week I managed to create an account thanks to a helpful e-mail from head office. But the features section of the portal is seemingly always down, displaying a notice saying Zen knows and is working on it.

Is it indeed down --- or is it my blundering attempts to understand the wretched thing? Bruce +++

Plz keep things simple. Age 77 displaying bad ping rate between brain cells

Windows XP Pro & W-Explorer with OEv6 & Asus A7V-333 & AMD XP2200 & Enermax 550watts & Leadtek GeForce T14200 & 1024 MB of PC2700DDR ram & 1394 Firewire & USB 1.1 plus 2 & Mirror Raid on two 60GB 7200rpm Barracuda & Aurigy2 PCI sound & Taxan 19-inch CRT monitor & Samsung internal read-only CD drive & LaCie external 48x12x48 CD burner & Epson Perfection 1200 scanner + negative copier & Netgear814 gateway & BT phone line & Zen Lite ADSL & Belkin phone-protect surgeblock & Excelsus filters & Firewall with AV & of course a sharp piece of string
Standard User deleted
(deleted) Mon 11-Dec-06 21:16:51
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Re: portal not working?


[re: BruceThief37] [link to this post] 		 
You don't use the features section of the portal to check usage (obviously, as it doesn't exist yet).

Next to the features button is the FAQ button - question 3 tells you how to look at usage, and points to the details article on it.

In short:

-> Select "My Orders" at the top
-> Click [+] to open out the list (of one item, presumably)
-> In that list click the blue "Details" button
-> Read usage.

Paul
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