User comments on ISPs
  >> Zen Internet


Register (or login) on our website and you will not see this ad.


These posts have been archived and can no longer be replied to or modified.
  Print Thread
Standard User deleted
(deleted) Sat 13-Nov-10 23:55:49
Print Post

Anyone on Rochdale LLU disconnected


[link to this post]
 
My link went down at 15.36 this afternoon, and unfortunately I did not find out till after 5 so I could not ring support. Is there anyone else on the Rochdale LLU still down after the emergency repairs this lunchtime.
Standard User deleted
(deleted) Mon 15-Nov-10 12:34:20
Print Post

Re: Anyone on Rochdale LLU disconnected


[re: deleted] [link to this post]
 
G'Day Bill.

There was an issue with a line card last night and this was rebooted. All connections should have come up.

If your line is still down then please call support. We currently have about a 2min wait in the queue.

Kindest Regards,
Leo
Standard User deleted
(deleted) Mon 15-Nov-10 14:05:06
Print Post

Re: Anyone on Rochdale LLU disconnected


[re: deleted] [link to this post]
 
Thank you my connection came back up after the line card reboot. I posted the message on Saturday when no support staff were available but as soon as I contacted Martin he was able to identify the fault which had previously been unreported and arrange for the reboot. He suggested that only a small number of lines were affected.


Register (or login) on our website and you will not see this ad.

  Print Thread

Jump to