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Standard User rhetherington
(committed) Mon 17-Aug-15 12:08:35
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Re: IPv6 trial


[re: tehdan] [link to this post]
 
I signed up for the trial last week.

Got an email from Zen this morning at 08:51 with some details and info on how to request my account be enabled. I sent an email requesting enablement a few minutes later and Zen had set it all up by 09:10.
Standard User tehdan
(newbie) Mon 17-Aug-15 12:49:13
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Re: IPv6 trial


[re: rhetherington] [link to this post]
 
Wow, I did exactly the same and still waiting at 12:50 frown
Standard User simonr
(fountain of knowledge) Mon 17-Aug-15 12:58:07
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Re: IPv6 trial


[re: tehdan] [link to this post]
 
I too replied within a few minutes of this morning's email and was set up within 10 minutes. Maybe the queue has got longer since then!


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Standard User tehdan
(newbie) Mon 17-Aug-15 13:18:47
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Re: IPv6 trial


[re: simonr] [link to this post]
 
Tip to anyone else still waiting - reply to the email you got this morning - was then set up in minutes. (originally i composed a new email to the address in the email)

Dan

Edited by tehdan (Mon 17-Aug-15 13:19:32)

Standard User hazey_flakes
(newbie) Mon 17-Aug-15 13:43:36
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Re: IPv6 trial


[re: tehdan] [link to this post]
 
So long as you have emailed the trial email address, it does not matter whether you replied to this mornings email, or created a fresh email. We will aim to enable accounts within 48 hours. We'll be processing them occasionally throughout the day, but the majority of updates will be performed first thing in the working day.

Brandon
Standard User lexden16
(member) Mon 17-Aug-15 14:30:38
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Re: IPv6 trial


[re: tehdan] [link to this post]
 
In reply to a post by tehdan:
How long did it take them to activate you after requesting it?


Two hours but I did respond on receipt of the 8.50 am e-mail.
Standard User ZenUserJP
(regular) Mon 17-Aug-15 19:56:15
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Re: IPv6 trial


[re: simonr] [link to this post]
 
I replied within 10 minutes and nothing here yet so it must have.

Never mind no rush smile
Standard User hopeless
(member) Mon 17-Aug-15 23:33:30
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Re: IPv6 trial


[re: ZenUserJP] [link to this post]
 
My speedtests are a lot slower on IPv6:

http://www.thinkbroadband.com/speedtest/results.html...

Speedtest with IPv4:

http://www.speedtest.net/my-result/4590098414

Is this normal, or is it a bug in the trial?

Edited by hopeless (Tue 18-Aug-15 00:32:47)

Standard User mlmclaren
(fountain of knowledge) Mon 17-Aug-15 23:47:53
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Re: IPv6 trial


[re: hopeless] [link to this post]
 
the speedtest.net test is misreading the ping, might be worth trying the IPv4 test via ThinkBroadband to get better reading!

Standard User hopeless
(member) Tue 18-Aug-15 00:24:39
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Re: IPv6 trial


[re: mlmclaren] [link to this post]
 
Yeah I know. I'm nowhere near Cowes. It automatically chose the nearest one it found. My ping is around 7ms to London.

I'll amend the post for clarification

edit: where's TBB IPv4 speedtest? It says IPv6 enabled when I run it. I've tried the alternate speedtest here (by logging out) but get similar speeds.

Edited by hopeless (Tue 18-Aug-15 00:39:23)

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