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Standard User MrDoom
(committed) Mon 11-Nov-19 00:49:46
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g.fast modem


[link to this post]
 
Hi,

I'm looking to get a g.fast line from Zen, and I was wondering if anyone knew what modem equipment would be provided for this?

As I understand it, the FRITZ!Box that's currently used by Zen isn't g.fast compatible, which means I'd be reliant on what the BT Openreach engineer decided to install.

I would hope that's just a standard Openreach modem, but I've also heard stories of people being given a HomeHub instead. I'm planning to use this line with an AmpliFi HD set-up, so I really don't want a HomeHub!

I tried asking this question to Zen CS a few months back and got a terrible non-answer to my question, so I thought I'd ask actual customers instead smile

Thanks!

ZeN Pro
Administrator MrSaffron
(staff) Mon 11-Nov-19 09:44:25
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Re: g.fast modem


[re: MrDoom] [link to this post]
 
You should only get a HomeHub if you are a BT customer. and as the majority of G.fast customers are with BT thats why you have heard this

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User stephengw
(newbie) Tue 12-Nov-19 22:48:10
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Re: g.fast modem


[re: MrDoom] [link to this post]
 
I got the standard Openreach Huawei modem. The Fritzbox, while a good router, has never been installed. I use a Netgear Orbi system, so it was out with the old Huawei VDSL modem and in with the new G.fast one.


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