I'm moving to a new build that I've been told is only serviced by OFNL, so we don't have a traditional phone line entering the property, only fibre and an ONT - I've been told any phone services avaliable use the fibre connection (VoIP?).
I'm a happy customer of Zen at the moment at my current property, and would like to transfer the service to my new property, but Zen aren't part of the OFNL network and I can't work out how they will be able to provide services to my new property.
What happens in this situation? If Zen are unable to transfer my service to my new property will I be stuck with a £250 termination fee (based on there being 7 months left of my current service)?