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Standard User astanden
(member) Wed 08-Jul-20 14:46:37
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Billing for phone and internet


[link to this post]
 
Does anyone else find it annoying that Zen invoice and bill the phone line and internet separately on different days? I had asked them to invoice them together and take the DD as one combined amount, which they said they would do, but they are still doing it. 😤

iMac (Retina 4K, 21.5-inch, Late 2015) 3.3 GHz Intel Core i7 16GB Ram 2TB Fusion drive
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iPhone 11 128GB
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AVM FRITZ!Box 7530

AOL=>Freeserve=>Zen=>O2=>BT FTTC=>Zen FTTC
Standard User _Resonance_
(member) Wed 08-Jul-20 18:31:47
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Re: Billing for phone and internet


[re: astanden] [link to this post]
 
Billed together for me. I didn't have to ask, has been like that since I joined 8 month ago.
Standard User tboorman
(fountain of knowledge) Tue 28-Jul-20 15:07:08
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Re: Billing for phone and internet


[re: astanden] [link to this post]
 
I would get in touch with them again. They combined mine when I asked them to.


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