In reply to a post by ParksidePeter:

In reply to a post by Chrysalis:

There was also someone who tried to switch back to 1 gig from multi gig and CF tried to do a ONT swap themselves.

Actually, I don't see why an ONT swap shouldn't be done by the customer. Because they, the two that I've had experience of, hook onto screws at the same spacing, lifting one off, unplugging three cables, sliding the new one on and connecting three existing cables shouldn't be too much to ask. The plus/sockets are all different so no risk of confusion.

The customer wasnt wanting the ONT to be swapped, it didnt need to be swapped but cityfibre wanted to do it, luckily the ISP on that occasion stopped the needless waste of time and resources.

I have a GP1000 ONT so if someone does come to swap it, I would hope it would be a faster model so when XGS-PON finally comes they wont have to come out again.

Ill find out tomorrow...

Side note. My contract with Zen started the day they sent the router and not tomorrow, The install date.

Not liking the eero pro 6e at all. Will stick with my GL.iNet MT6000 as its is Wi-Fi actually faster somehow.

Plus I can actually change settings lol

Also actually, Second side note.... Why is Zen giving out a router on the 1.8Gpbs package that does not have a 2.5Gb LAN port? Only the WAN is.

Meaning one has to rely on Wi-Fi to get the 1.8Gbps speed out of it. If your splitting that over a few devices at 500Mpbs on each then sure, youll get the full speed but im not.

The GL.iNet GL-MT6000 i about the same cost and there's some TP-Link ISP routers available also.

Are they claiming you can get the bandwidth on one device? to me the benefit of multi gig would be you could e.g. have a couple of consoles connected via gigabit LAN maxing out at the same time without the wider connection being saturated, the benefit of a per device multi gig is quite small. I would actually not a want a single device capable to saturate the WAN.

Did they swap the ONT? You have a GPON 2.5gig model, thy should be swapping it if they putting you on XGS. If you have an engineer appointment, it suggests they want to swap for some reason.

Edited by Chrysalis (Wed 14-May-25 13:11:25)

Its just me here using the connection

I was switched over last night about 1am. Line was dead for about 10 mins.

I have a slower GP1000 model ONT. So when 2.5Gb gets here I will need an ONT swap.

Edited by Seansmit17 (Wed 14-May-25 20:28:37)