Zen Internet are doubling broadband usage allowances

I am starting this new thread to highlight better, the news that we have today announced our usage allowances are being doubled accross a number of Zen Broadband Products.

Please refer to the Zen website for full details here:

http://www.zen.co.uk/about/doubling-broadband-usage-...

Regards
Gary Hough

Edited by deleted (Thu 29-Apr-10 11:36:49)

In reply to a post by CommanderZendo:

I am starting this new thread to highlight better, the news that we have today announced our usage allowances are being doubled accross a number of Zen Broadband Products.

Gary,

That is excellent news, roll on 1st June!

What makes it even better is that our Zen circuit was activated on 29 April 2003, so this is like a 'thank you' for 7 years of happy custom - Long may it continue...

i been with zen since the exchange was enabled in 2001 which is 9 years tomorrow... think i need to have a party, lol

Excellent news Gary, a good decision indeed, I can recommend the Lite package to many more people now through the revised allowances

By eck, from June 1st for £17.99 a customer will now be able to transfer a whopping 10GB of data.

Can someone explain how that is a better deal that the one I'm on - I'd love to come back to Zen. I currently get the measly amount of unlimited transfers for the extortionate price of £7.50.

50gig a month is enough for us so I figure I may as well regrade from pro to active. Am I right in thinking that if I request a downgrade now I won't be regraded until 1st June? (just right for the package change)

In reply to a post by No_One:

50gig a month is enough for us so I figure I may as well regrade from pro to active. Am I right in thinking that if I request a downgrade now I won't be regraded until 1st June? (just right for the package change)

I believe regrades happen on your billing date, whatever that is... whereas usage runs on calendar months...

In reply to a post by therioman:

I believe regrades happen on your billing date, whatever that is... whereas usage runs on calendar months...

Hmm. I'm billed on the last day of every month anyway

When I downgraded from Office to Pro after changing to 21CN, the change happened immediately (to my slight surprise).

Paul

Well done Zen!

From a personal perspective it doesn't affect me as my average monthly download is just under 15Gb. I only once breached the limit (when it was 20Gb) and I had to buy and extra 1Gb, of which I only used 23Mb. Now I have no chance of eating into my download 'bank'. That said, it's nice to see some movement on the product offerings from Zen. If only the Lite product had a 20Gb limit, then I could reduce my costs

Fingers crossed that my migration to 'up to 20Mbps' goes smoothly next week (although I don't expect much improvement over my current 4Mbps profile).