ADSL2 Activation

My Exchange was due to go RFS 31/03/2011. The BT Wholesale ADSL Checker says that my exchange is enabled for ADSL2 (it seems SamKnows hasn't been updated in a while).

How long is it between the exchange being activated and being able to change to the ADSL2 product in the Zen Portal? Will I receive an email when I can change?

Edited by deleted (Wed 13-Apr-11 15:31:48)

The line will be migrated automatically for you. You will be notified before and after the migration.

Once the line has been migrated you will be able to choose ADSL2+.

As for the ADSL Checker, I use Kitz's website: http://kitz.co.uk/adsl/adslchecker.php

Kindest Regards,

It can take up to 3 months to be activated on your line. BT migrate over batches of lines at a time. I think you can pay £15 to get your line activated in 1 week.

Once your specific line is activated you will get the email

Kitz still gives me the old 31/3/2011 date too, but both ADSL 24 , the BT checker , and Zen's checker here tells me my line is enabled.

Have a try

I'm still waiting to get an email though.

Hi

Please can you PM me the phone number your broadband is on and ill have a look at this for you, thanks

PM sent

Thanks for looking into it for me.

Hi 2pods,

Unfortunately Mick is off for a bit now on holiday so is unlikely to pick up on your PM straight away.

If you can let me know your exchange code, I can see where things stand for you .

Regards,
Brian

Thanks Brian

Exchange is Gourock 01475

Morning 2pods,

Hope you had a good weekend.

Mixed news on this I'm afraid.

We have tried to migrate our customers on your exchange on two occasions, so far without success (April & May periods). The exchange is 21CN enabled though.

We are now moving towards the June period where we will again attempt to get your exchange in the bulk migrations process.

I think if we fail at the third attempt we will have to look at alternative options for you and others at that exchange.

We are trying .

Many thanks,
Brian

Hi Brian

Thanks for getting back to me.

Could you tell me what the problems were in migration, and what the alternative options would be ?

Certainly doesn't sound good

Peter