Zen usage checker

Whenever I log into Firefox, I get a usage checker error message:

[Javascript Application]

Zen Usage: Your Username or Password are incorrect. Please check them against those used to log into the Zen website.

I have no problems at all getting into the customer portal with the password I am using, so is the usage checker borked?

In reply to a post by lodge:

Whenever I log into Firefox, I get a usage checker error message:

[Javascript Application]

Zen Usage: Your Username or Password are incorrect. Please check them against those used to log into the Zen website.

I have no problems at all getting into the customer portal with the password I am using, so is the usage checker borked?

I've been having problems the last few days, seems OK now.

It rarely works.

what a pile of garbage the usage checker is.

It seem to be an issue in Firefox 6. It doesn't appear in the system tray like it used to.
Some comment or help from Zen would be good.

Try installing the Status-4-Evar addon. This gives you back the status bar functionality.

In FF5 you can go View/Toolbars/ and check Add-on Bar

It's not working again now, saying incorrect password.

Thanks very much. That has resolved it for me.

No Problems here even worked on a dongle.

Had problems Sunday night late on. Every FF window that opened I was getting a checker error.