Same here; and indeed my upload speed is still around 1Mbps, even with a 10Mbps up profile.

Paul

Hi,

Same here Saturday morning - was due for the 9-10th May free upgrade.

BT Profile says 38.72Mbps (Achieved 33) for downstream and 10Mbps (8.06 achieved) for upstream
TBB Stest says 30.5 down, 6.9 up.

Maybe delayed due to bank holidays - my bins are still out on the driveway

Didn't see the zen service alert saying there was an issue with the free regrade though

Cheers

Andy

OK, my service got up-rated last night, and now has a profile of 52Mbps down, 20Mbps up. Zen quote the minimum speed on the new service as being 15Mbps - presumably this is BT's figure - but I note that my profile says that the minimum acceptable is still 12Mbps.

The actual speed that I see through a speed test is pretty much unchanged, at typically 17Mbps down, 1Mbps up (using the BT tester). Virtually the same as I had on 21CN before FTTC arrived, which surely shouldn't be the case given that the copper line length has halved. In any case, why should the throughput be so much lower than the sync rate (presumably that's what the profile figure relates to)?

I'm wondering if there is a problem with my router - a Draytek 2820Vn - but I can't see anything amiss, and I have tested that turning off the firewall (which has a fair number of rules, as I'm running several servers) has no effect on throughput.

Paul

You could try plugging your PC directly into the modem and seeing if you get any better throughput - this would allow you to eliminate the router from your equation.

Just to close the loop on this, my free upgrade has now completed. The thread over on Zen support forums had lots of info about the fact some upgrades were delayed and re-submitted to BT on Friday. Mine went through last night and now getting 74Mbps down.

I had to bounce the modem in order to get the new speed, dropping and restarting the connection at the router didn't seem to do it for me.

Thank you Zen!

In reply to a post by Dash:

You could try plugging your PC directly into the modem and seeing if you get any better throughput - this would allow you to eliminate the router from your equation.

Yep - this would work to eliminate the router as the cause - connect via Ethernet and configure a PPPoE connection on your computer.

ta,
Phil.

Ooh, it hadn't occurred to me that I could do that! Silly me. I'll try this evening. I need to mess about with the computer anyway, to put in this extra 16GB of memory that's just arrived...

Paul

Hi,

Also try http://www.speedtest.net for me the Manchester and London servers show my downloads at line speed everytime. The upload is lower than the maximum but for me gets to 13 - 14Mb.

I get more erratic results with the BT and TB speedtesters.

Regards,

Mark.

I have been using the Manchester Speedtest.net server mainly. I get a very uneven data flow, suggesting that the peak rate is something like it should be but the flow control is mucked up somewhere.

Here is this morning's test (16.28Mbps); here is a faster result (26.96Mbps); and here is a really slow one (9.44Mbps).

Paul

All gone through here as well. Now getting 63Mb down and 7Mb up. Surprised the upload has increased by so little but I do have 8m of RJ11 between the NTE and the VDSL modem in my house. Have to say that I am delighted with this.