In reply to a post by nicktb:

The point being that an ISP (or even an intermediate node) may arbitrailly change peering and hence the problem may just disappear or appear and the OP is at their mercy. That is why I suggested a VPN solution. The op has indicated he thinks this may interfere with his work VPN. Naively I would expect to be able to connect to a work VPN via this VPN proxy but obviously I don't know the OPs setup.

It depends on the VPN, whether it is routing all traffic, just a route and if other vpn's would have the same routes. In my case, I regularly have 5-6 different VPN connections at once on my Win8 desktop.

Hi,

I just wanted to say that IDNET worked with the upstream peers to get my issue resolved.

Zen provided a traceroute and unfortunately they had the same issue. Simon at IDNET went out of his way to get this resolved for me

Thank you ZEN for providing the traceroute, and a big shout out to IDNET and Simon for getting the routing improved.