Sounds like you were moved to C&W LLU. Got same speed increase when Demon (owned by C&W) moved my BB from BT upto 8 meg to LLU. Phone still with BT.

Anthony

Sorry, you are wrong! OP was never on LLU. He swears it so.

so here is my take.

you was on LLU via ADSL24 (partial LLU)
you have moved to zen who are using a BT20CN service.
no BT FTTC planned for your cabinet or you direct to exchange. So no FTTC in forseeable future.

your speeds I think mrsaffron and the isp rep are probably right and you on a 2mbit IP profile. BT 20CN has a bad rep for stuck profiles, you may have to prod zen to get it unstuck.

LLU has various advantages over BT 20CN.

No IP profiles so your throughput should always be close to your sync speed.
Usually no DLM (depending on provider), so your line will not slow down due to temporary issues.
Cheaper backhaul meaning congestion less likely.

First of all let me thank all the sensible people who offered help and advice to me a novice at bb connections. I took all the sensible advice on board. Let me also correct a misconception I am female.
This latest information is a courtesy to all the sensible forum members who did a lot to help me over the past few days and keep me right and a huge thanks to Phil Long who's information was spot on.
Zen has kept it's word and my speed shot up to around the 7mb mark this morning which is brilliant. I've run numerous tests and the line seems stable. I will be keeping an eye on my speeds. I knew I would take a speed drop when I left ADSL24 (Coms) but at the moment the speed registering now is acceptable to me. Just glad to be running at a faster pace than yesterday.

Once again all you sensible folk please accept my grateful thanks.

Caley.

Keep an eye on your IP Profile at BT Wholesale Broadband Performance Test. Say "Yes" to 1st page and Begin Test. Then on 2nd page click Further Diagnostics at foot, enter your phone #, then Run Diagnostic Test. Read off your IP Profile on Results page. The Down IPP is in top outlined text box and at your sync should hold at 7150 kbps.

In reply to a post by caley:

10th February 2014 06:15:50 874 Kbps 13368 Kbps Don't know how but was getting this speed for over a year. The only LLU providers on this exchange are Talk Talk and C&W but I'd not contemplate going with any of them.

ADSL24 provide LLU services over the TalkTalk LLU platform. Prior to migrating to Zen your service was provided over LLU, so this explains why you received ADSL2+ speeds with your previous provider.

kind regards,
Phil Long

Glad to be able to help.

kind regards,
Phil Long

I'm also on the Inverness Culloden exchange and get 18 meg speeds with TalkTalk. I live at the top of Tower road, 0.5 mile from Harry Gow's. You may have seen BT Openreach vans around Smithton, Culloden, Balloch, Westhill etc. That's cos they're upgrading most cabs to FTTC. I was speaking to an OR engineer yesterday who was faffing around in my new FTTC cab and he was saying most cabs close to the Culloden exchange will be accepting fibre orders in the next 4-8 weeks. So hopefully you will be able to order fibre very soon provided your cabinet is due to be upgraded to FTTC. Check here
http://www.digitalscotland.org/superfast-broadband/

Thanks for the info but I can't see us getting FTTC at all as we don't have a cabinet. I've recently found out (yesterday) that quite a number of houses around Culloden are "exchange only lines" which mean no cabinet and therefore no FTTC. Don't know yet if BT have an answer to that but I somehow don't think so. Are you saying they're installing a new cabinet beside you are just replacing an old one? I live very near Hazel Avenue off Keppoch Road and I've started to notice that there aren't many cabinets around this bit of Culloden. Took a look around Galloway Drive and one end looks ok but the other end has no cabinets. Real mix up. Just have to wait and see. What sort of package do you have with Talk Talk and are they reliable, meaning what's their customer service like?

Caley.

Take a look here

http://www.thinkbroadband.com/news/5103-openreach-an...

BT does have an answer.

Technical solution is install a PSTN cab and a fibre cabinet to serve those premises, or in some cases provide native FTTP.

Issue is the cost of the solution, and with limited funds they are doing those connected to a cabinet already FIRST.

A lot depends on the target coverage level and who those running the project decide to leave out if the coverage is not going to be 100%.