Zen UF2 & Static IP

Another question about upgrading to Zen Unlimited Fibre 2 (from Zen 8000 Active). Will my (single) static IP address assignment change? I'm guessing that it will.

TIA.

I would imagine it wont change. There's no real reason for it to change; your IP address is mapped to a Radius profile, which contains (amongst other things) your PPP login name and password. All you're doing is changing how your internet connection is provided (FTTC rather than ADSL). So you should be fine.

In reply to a post by mixt:

I would imagine it wont change. There's no real reason for it to change; your IP address is mapped to a Radius profile, which contains (amongst other things) your PPP login name and password. All you're doing is changing how your internet connection is provided (FTTC rather than ADSL). So you should be fine.

Well, that's what I thought, but having placed the order I've received an email confirmation and invoice that amongst other things contains a new Zen username (zen123456@zen format), which implies a new PPP account etc. Shame really, I wasn't too bothered about a change of static IP, but it looks like I'll be losing my zen1234@zen format username (i.e. one of the older accounts) which I rather liked. Not that it makes any real difference I know, but for those that have been with Zen for over ten years, there is a certain something about having one of the shorter Zen account names....shows you've been with Zen a long time!

Give them a call and enquire? They might be able to work some magic on their systems to keep your current account and IP.

Edited by deleted (Thu 01-May-14 00:16:46)

In reply to a post by mixt:

Give them a call and enquire? They might be able to work some magic on their systems to keep your current account and IP.

Yep, will do.

I moved from 8000 Active to Fibre about 1.5 years ago myself. I kept both my zen12345@zen username and IP. Maybe your username was too old for them to use for some reason?

when i upgraded, it was completly seamless, no new username / password and no IP change.