I can't help but wonder, what the cheapest line supplier in the land did to deserve you.

In line with the rest of industry, we're pushing up Line Rental, whilst the wholesale cost of it continues to rise"

Oh no wait, it DOESN'T keep rising.

I struggle to see why Zen is a good choice anymore. The service is no better than anyone else, it's behind in some areas, the pricing still attracts a premium for the broadband, but the line rental is profiteering.

I've yet to see any compelling justification. Because frankly, there isn't one.

Costs for any business continue to rise, quite apart from line cost from BT. I fail to see how the cheapest line rental in the land can be described as profiteering.

Just tacked onto the end... My line rental and calls are with Zen but I moved to AAISP a few months ago for internet service.

Are you all saying Zen line rental and calls is still the cheapest? As I have been wondering whether I should move..

Thanks in advance..

In reply to a post by Pipexer:

Just tacked onto the end... My line rental and calls are with Zen but I moved to AAISP a few months ago for internet service.

Are you all saying Zen line rental and calls is still the cheapest? As I have been wondering whether I should move..

Thanks in advance..

http://www.zen.co.uk/home-office/voice/phone-service...

In reply to a post by professor973:

Costs for any business continue to rise, quite apart from line cost from BT. I fail to see how the cheapest line rental in the land can be described as profiteering.

Zen don't offer the cheapest line rental "in the land" (before or after the changes)

In reply to a post by therioman:

In reply to a post by professor973:

Costs for any business continue to rise, quite apart from line cost from BT. I fail to see how the cheapest line rental in the land can be described as profiteering.

Zen don't offer the cheapest line rental "in the land" (before or after the changes)

Then point me to a company LESS than £11.22 per month, with no contract tie-in or call connection charges and per second billing.

In reply to a post by professor973:

In reply to a post by therioman:

In reply to a post by professor973:

Costs for any business continue to rise, quite apart from line cost from BT. I fail to see how the cheapest line rental in the land can be described as profiteering.

Zen don't offer the cheapest line rental "in the land" (before or after the changes)

Then point me to a company LESS than £11.22 per month, with no contract tie-in or call connection charges and per second billing.

Surely a fair comparison is what you pay for line rental + broadband + call package charge?

Now let me see, isn't the sum of all three elements cheaper with TTB by about £4? Furthermore, your call package includes 07 numbers and there is no limit on the number of minutes.

There is caller ID charge with Zen but not with TTB.

Accessing your account with Zen provides a lot more detail than TTBs offering.

I have not compared out of package call charges, such as 0871 numbers, but suspect Zen could well be cheaper.

Yep, overall you pay more with Zen against TTB. Is the "extra" worth it? Well the jury's out on that one.

True. The problem with statistics is that they can be used as a drunken man uses a lamppost: for support - not illumination. It is correct that the basic line rental charge has increased by 9.63%. The phone element in my bundled package has gone up by 10.04% in 12 months but I now suspect that is due to the fact that I was in a minimum term contract this time last year so i am being hit by two annual line rental increases at once.

On the reverse side of the coin, my package cost reduced by £0.90 in September 2013 and I was given Unlimited Broadband. So, in real terms, the increase in cost to me is only £0.74 per month more now than it was in September 2012.

In reply to a post by professor973:

I can't help but wonder, what the cheapest line supplier in the land did to deserve you.

Not necessarily 'the cheapest' but what they did was to offer excellent value with possibly the most favorable terms available along with good service and support.

Please note the smilies in my posts.

Yes, I'd rather the price hadn't gone up but no, I won't be changing telephone providers since nobody else can match Zen for value.
Before I changed to Zen I made a spreadsheet of a few month's calls and calculated roughly what they'd have cost with Zen - the difference with per second billing and no call connection fee is quite surprising. It's not just the line rental fees that make other telephone providers a rip-off.