First, who the devil are TTB? If you are talking Takltalk broadband, besides being a company that most would not touch with a bargepole, it has little to do with line rental, which is the only element being increased by Zen. As you will soon see, I am NO Zen fanboy.

I will be sticking to Zen for value as long as I can, but I am far from happy with them at the moment. I Recently asked to be put back to Home Talk Plus which includes 5,000 minutes. Zen incorrectly switched me to Business Talk Plus. I have ended with a line bill for £25 for this month. They have ignored a ticket put in last Friday and so far another kick this morning. I expect they are waiting to grab the cash in a couple of days before replying, but they should know I can get [censored] service anywhere I had a recent ticket ignored which they blamed on a system problem. If moaning about them here is what it takes to get an answer, fine by me.
6822790:5059172 in case you are lurking in the shadows Zen.

In reply to a post by professor973:

First, who the devil are TTB? If you are talking Takltalk broadband, besides being a company that most would not touch with a bargepole, it has little to do with line rental, which is the only element being increased by Zen. As you will soon see, I am NO Zen fanboy.

You threw the gauntlet down about price irrespective if the supplier was good, bad or ugly. Now you want to move the goalpost into another field.

So pray my good man and say what you are paying for your line rental, broadband service and whether you have a call package or not. It doesn't matter a dam about per second billing and any connection charges because neither are an issue if the call is free.

It bois down to this, Zen cost more than the competition to have their broadband with a telephone service package. It is just more than unfortunate that Zen have increased their line rental since some will now say."Hey I can save a fiver, or more, by moving over to another provider".

Of course if you mix and match different elements from other providers to bring costs down, that's another issue.

You threw the gauntlet down about price irrespective if the supplier was good, bad or ugly. Now you want to move the goalpost into another field.

Stupid boy. I am still talking line rental and you have still found nothing cheaper.

So pray my good man and say what you are paying for your line rental, broadband service and whether you have a call package or not. It doesn't matter a dam about per second billing and any connection charges because neither are an issue if the call is free.

Pray till you fall of your stupid high horse, the 5,000 minutes I get with Zen for no more than BT line rental is better than free in my book, especially being the only supplier that do not charge for a call exceeding 60 mins.

Of course if you mix and match different elements from other providers to bring costs down, that's another issue.

So what on earth is me mixing rock bottom Zen line, with Broadband from elsewhere, again with no tie-in, if not another issue. Given a brain, you could be lethal!

In reply to a post by professor973:

In reply to a post by therioman:

In reply to a post by professor973:

Costs for any business continue to rise, quite apart from line cost from BT. I fail to see how the cheapest line rental in the land can be described as profiteering.

Zen don't offer the cheapest line rental "in the land" (before or after the changes)

Then point me to a company LESS than £11.22 per month, with no contract tie-in or call connection charges and per second billing.

30 seconds on google suggests probably:

http://www.idnet.com/voice_products/homephone.php

for one meets your criteria (can't say I've read all the terms in detail, but it is monthly, cheaper, per second...

In reply to a post by therioman:

In reply to a post by professor973:

In reply to a post by therioman:

... nested quotes trimmed ...

Zen don't offer the cheapest line rental "in the land" (before or after the changes)

Then point me to a company LESS than £11.22 per month, with no contract tie-in or call connection charges and per second billing.

30 seconds on google suggests probably:

http://www.idnet.com/voice_products/homephone.php

for one meets your criteria (can't say I've read all the terms in detail, but it is monthly, cheaper, per second...

You really are a riot. How is £15 a month cheaper? Even the Post Office is £2 cheaper than that. As for a long tie-in and three figures of your money is another's bank for a year is laughable against £11.22 and no tie-in or wonga up front to get it.

You have certainly got superglue attachment to the line rental offering from Zen and quote misleading information. For starters someone wishing to join Zen can't get line rental and 5000 minutes of talk time. for £11.22, Source http://www.zen.co.uk/home-office/voice/phone-service... where I see the current price for subscribers for that facility is £17.35, under the Home Talk Plus Plan [for domestic users], rising to £18.30 next month. As a standalone product it represents good value for money which may not be possible, on a like for like basis, to be available from another supplier.

But if you want a broadband service AS WELL as a phone service then you can almost certainly get a cheaper overall package elsewhere against being entirely tied to Zen's product portfolio.

If you want to use Zen's phone service with another ISP, then Zen slaps on a £5.10 surcharge making the overall price £23.40 - that's DOUBLE the price you are shouting from the rooftops. You also refuse to give a breakdown of your costs in getting a broadband and phone service to your premises, I wonder why?

Insults cannot hide the inconvenient truth.

I've just seen it's cheaper to call a mobile in the US than the UK. Leisurely.

In reply to a post by trolleybus:

If you want to use Zen's phone service with another ISP, then Zen slaps on a £5.10 surcharge making the overall price £23.40 - that's DOUBLE the price you are shouting from the rooftops.

That is NOT correct.
Zen do not surcharge anyone using their home phone service whilst paying another provider for broadband. My broadband supplier (not Zen) surcharges me for having my line rental with another company but having my telephone service with Zen (Home Talk) still saves me money compared with having all services from the same supplier.

In reply to a post by Al1264:

In reply to a post by trolleybus:

If you want to use Zen's phone service with another ISP, then Zen slaps on a £5.10 surcharge making the overall price £23.40 - that's DOUBLE the price you are shouting from the rooftops.

That is NOT correct.
Zen do not surcharge anyone using their home phone service whilst paying another provider for broadband. My broadband supplier (not Zen) surcharges me for having my line rental with another company but having my telephone service with Zen (Home Talk) still saves me money compared with having all services from the same supplier.

The fact remains that the cost of the Zen domestic phone service with 5000 minutes in their calling package is now £18.30 - Not the £11.22 quoted by professor973. There is usually a surcharge somewhere if you mix and match line rental with a broadband service, so while accepting I made a minor mistake, IMHO your bold opening statement helps nobody. Without knowing what you actually pay for your broadband service, we can't verify the rest of your posting.