Of course costs will also rise for ISP's if things like electricity increase,but they will also decrease when the prices fall, But if you are wanting to give an isp the buisness line rental in this case, as well as FTTC then they shouldn't be hiking up the price, as ADSL is no different So just why does Zen only charge more for it's line rental for FTTC customers ? they aren't simply passing on charges ,and their FTTC 80/20
isn't exactly cheap hence why i can't see the logic behind it , apart from it being pure greed

Edited by tommy45 (Sun 09-Nov-14 15:22:22)

In reply to a post by MrSaffron:

Maybe fttc customers make less phone calls as voip is better. Thus incremental revenue from calls not available.

Voice was same price when fttc had usage limits if I recall.

The VOIP i wouldn't see as a main reason, as they allow override providers , there line rental is basic line rental, not caller ID etc they charge for that,
And i don't doubt that there are a lot of people who have never used Voip on there bb if the increased line rental of £17 or whatever it rises to also included calls then it would be on a par with other providers but £17 for bare line rental just because you also want FTTC , is a bit much

Edited by tommy45 (Sun 09-Nov-14 15:20:28)

In reply to a post by tommy45:

In reply to a post by MrSaffron:

Maybe fttc customers make less phone calls as voip is better. Thus incremental revenue from calls not available.

Voice was same price when fttc had usage limits if I recall.

The VOIP i wouldn't see as a main reason, as they allow override providers , there line rental is basic line rental, not caller ID etc they charge for that,
And i don't doubt that there are a lot of people who have never used Voip on there bb if the increased line rental of £17 or whatever it rises to also included calls then it would be on a par with other providers but £17 for bare line rental just because you also want FTTC , is a bit much

Putting a bit of meat on these figures then your bill would be:
Line Rental Plus: £18.38 [5000 call minutes]. Then there is a line rental price rise coming soon. CLI attracts an additional monthly fee as well.
Unlimited Zen Fibre: £25.00
With VAT on top that's £52.05
At this price level it doesn't exactly put Zen in a competitive price bracket with other ISPs for an equivalent service.

No doubt that Zen's costs have risen over the last year as a justification to increase prices but so have end users base costs risen as well, and these are often not matched with an increase in income. At best income is static and for others a reduction. So if the modest increase in line rental is the straw that breaks the camels back then a cheaper source of supply is sought.

VoIP is a bit of red herring here as setup costs are high and credit accounts attract a monthly fee. A call allowance is often not available either. and the service cannot match the security of POTS. The possibility to actually saving money using VoIP is limited.

In reply to a post by tommy45:

In reply to a post by MrSaffron:

Maybe fttc customers make less phone calls as voip is better. Thus incremental revenue from calls not available.

Voice was same price when fttc had usage limits if I recall.

The VOIP i wouldn't see as a main reason, as they allow override providers , there line rental is basic line rental, not caller ID etc they charge for that,
And i don't doubt that there are a lot of people who have never used Voip on there bb if the increased line rental of £17 or whatever it rises to also included calls then it would be on a par with other providers but £17 for bare line rental just because you also want FTTC , is a bit much

I don't know of any provider that gives caller display free. Zen is only 90p not the pounds others charge. No 15 or 16p call connection fee and per second billing that we haven't seen elsewhere for years. Hardly a basic service. As for their broadband cost, you get what you pay for. I am paying £19.99 for a 40gb Enta service from Freeola. Not cheap, but I have had some rubbish advice for what is a regularly congested service every evening. They have even hidden the node monitor page so we cannot complain so much. Will happily go with Zen in Dec when fibre switched on.
http://www.thinkbroadband.com/ping/share/c3f8fec9153...

Who is talking unlimited. 50gb of Zen fibre is cheaper than the congested 40gb copper service I have with Freeola now, and I certainly don't need the 5,000 minute package. Caller display only 90p.
http://www.zen.co.uk/home-office/broadband/fibre-opt...

Edited by professor973 (Sun 09-Nov-14 18:01:26)

In reply to a post by professor973:

In reply to a post by tommy45:

I don't know of any provider that gives caller display free.

Sky.

Would not touch their copper connect service. Do they do contract free FTTC which is what I am thinking about taking.

In reply to a post by professor973:

In reply to a post by tommy45:

In reply to a post by MrSaffron:

Maybe fttc customers make less phone calls as voip is better. Thus incremental revenue from calls not available.

Voice was same price when fttc had usage limits if I recall.

The VOIP i wouldn't see as a main reason, as they allow override providers , there line rental is basic line rental, not caller ID etc they charge for that,
And i don't doubt that there are a lot of people who have never used Voip on there bb if the increased line rental of £17 or whatever it rises to also included calls then it would be on a par with other providers but £17 for bare line rental just because you also want FTTC , is a bit much

I don't know of any provider that gives caller display free. Zen is only 90p not the pounds others charge. No 15 or 16p call connection fee and per second billing that we haven't seen elsewhere for years. Hardly a basic service. As for their broadband cost, you get what you pay for. I am paying £19.99 for a 40gb Enta service from Freeola. Not cheap, but I have had some rubbish advice for what is a regularly congested service every evening. They have even hidden the node monitor page so we cannot complain so much. Will happily go with Zen in Dec when fibre switched on.
http://www.thinkbroadband.com/ping/share/c3f8fec9153...

1) I don't know of any provider that gives caller display free.
Apparently SKY does and of course using VoIP [except Zen] and it's free there. If you use a mobile, then there is no charge for CLI.

2) Zen is only 90p. True but don't forget the VAT element!

3) I am paying £19.99 for a 40gb Enta service from Freeola. Bully for you; your point is?

Sad about the line rental increase by Zen, but there you go.

In reply to a post by professor973:

Would not touch their copper connect service.

Do you mean Sky Connect?
Nobody in their right mind would.

In reply to a post by professor973:

Do they do contract free FTTC which is what I am thinking about taking.

Don't understand the question. What's "free"?

Contract free FTTC - No contract FTTC - 30 day rolling contract FTTC. Hope you can grasp that.