There is lies the rub, almost anyone can get Gigabit over fibre if they pay the price.

Can always try using the Ofcom Code of Practice against an ISP

http://www.thinkbroadband.com/news/6988-detail-for-n...

Agree MrSaffron. Pay per Gb is difficult as it's hard to know what you will actually use. I recently rebooted my router and withing an hour it told me I'd downloaded 6.9Gb... Why I have no idea, unless it was syncing to the devices on the network (iCloud etc).

I guess no-one knows what the real solution is - pay based on bandwidth , pay based on data transfer.

It's not actually different from electrity and gas when I think about it - it's impossible to compare actual rates between companies as the rate depends on where you live. Of course this is all deliberate and the regulators do nothing to stop it.

I guess no-one knows what the real solution is - pay based on bandwidth , pay based on data transfer.

To which needs to be added the cost of installing and maintaining the infrastructure which is essentially the same regardless of bandwidth or quantity of data transferred. To confuse matters there is line rental which contributes towards the Cu costs, buildings, etc. and paid regardless of whether the end user has or uses FTTC.

EDIT: Not that I am suggesting that this or Andrew's suggestion be adopted. Instead I was trying to bring attention to the fact that many users feel aggrieved that they don't get what they want or expect, pay more than someone else or receive less than someone else. Such is life and society and this needs to be understood and accepted.

Edited by deleted (Sat 12-Sep-15 19:25:49)

I actually fixed the internal cabling removing the ring wire etc before I ever had FTTC installed. I then had an engineer install done. As I live 200-300m from the cabinet I can get the 80M/20M. In fact when the line was tested using the engineers test equipment I could actually get 120M/50M, if that was allowed.

I can push this as hard as I want to, I just wish it was easier. And like people say, there might not be anything I can about it. I will try all the suggestions provided in this thread first before pursuing further action.

What's even more annoying now is that on the first day I was getting 42Mbit and now I am only getting 37Mbit.... gah!

To be frank until you resolve the wiring issues not sure you will get anywhere, and if the wiring is the issue we can expect speeds to keep going down most likely.

You can request Zen to send out an Openreach engineer to resolve wiring with the appropriate charge or do it yourself quietly

Just keep in mind if you do test your wiring it is live and enough to give you a good shock it can power a phone + ringer etc...
A few cores of Cat5e would make a good replacement.

Wiring replaced with a new VDSL face plate away from the power lines without any extensions. No difference.

As a last straw, I am ordered a Billion 8800NL router..

Can Zen do anything else? Adjust SNR margin, fiddle with interleaving or fast path?

Providers have no control over the FTTC DLM