Pings tonight

My connection is really bad tonight & pings are all over the place

http://www.thinkbroadband.com/speedtest/button/14552...

C:\Users\******>ping -t bbc.co.uk

Pinging bbc.co.uk [212.58.246.78] with 32 bytes of data:
Reply from 212.58.246.78: bytes=32 time=1348ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1273ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1478ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1954ms TTL=55
Reply from 212.58.246.78: bytes=32 time=2018ms TTL=55
Reply from 212.58.246.78: bytes=32 time=2008ms TTL=55
Reply from 212.58.246.78: bytes=32 time=2545ms TTL=55
Reply from 212.58.246.78: bytes=32 time=2110ms TTL=55
Reply from 212.58.246.78: bytes=32 time=235ms TTL=55
Reply from 212.58.246.78: bytes=32 time=984ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1180ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1579ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1661ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1550ms TTL=55
Reply from 212.58.246.78: bytes=32 time=2191ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1684ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1107ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1162ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1353ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1704ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1990ms TTL=55
Reply from 212.58.246.78: bytes=32 time=1962ms TTL=55

Ping statistics for 212.58.246.78:
Packets: Sent = 22, Received = 22, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 235ms, Maximum = 2545ms, Average = 1594ms

Please do a pathping (same command put "pathping" not "ping")

I can't......

I rebooted the router and now it will simple not connect

Edit its back up, i will do the test.

Edited by derekdel (Thu 11-Feb-16 22:42:15)

After the reboot its back to normal-ish

EDIT.... no its not.. http://www.thinkbroadband.com/speedtest/button/14552...




Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
0
1
2 losubs.subs.dsl2.wh-man.zen.net.uk [62.3.87.147]
3 ae1-114.cr1.wh-man.zen.net.uk [62.3.87.169]
4 ge-3-0-0-0.cr2.th-lon.zen.net.uk [62.3.80.45]
5 ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
6 82.71.254.134
7 * * *
Computing statistics for 150 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
2 21ms 0/ 100 = 0% 0/ 100 = 0% losubs.subs.dsl2.wh-man.zen.net.uk [62.3.87.147]
0/ 100 = 0% |
3 27ms 0/ 100 = 0% 0/ 100 = 0% ae1-114.cr1.wh-man.zen.net.uk [62.3.87.169]
0/ 100 = 0% |
4 29ms 1/ 100 = 1% 1/ 100 = 1% ge-3-0-0-0.cr2.th-lon.zen.net.uk [62.3.80.45]
0/ 100 = 0% |
5 30ms 0/ 100 = 0% 0/ 100 = 0% ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
0/ 100 = 0% |
6 27ms 0/ 100 = 0% 0/ 100 = 0% 82.71.254.134

Trace complete



Tracing route to bbc.co.uk [212.58.246.78]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms
2 571 ms 605 ms 626 ms losubs.subs.dsl2.wh-man.zen.net.uk [62.3.87.147]
3 609 ms 626 ms 657 ms ae1-114.cr1.wh-man.zen.net.uk [62.3.87.169]
4 658 ms 639 ms 649 ms ge-3-0-0-0.cr2.th-lon.zen.net.uk [62.3.80.45]
5 701 ms 721 ms 668 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
6 643 ms 667 ms 690 ms 82.71.254.134
7 * * * Request timed out.
8 677 ms 700 ms 587 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
9 628 ms 668 ms 637 ms 132.185.255.165
10 600 ms 563 ms 606 ms 212.58.246.78

Trace complete.

Edited by derekdel (Thu 11-Feb-16 23:04:43)

I can't help but notice the decline is Zen's performance over the last 6 months...

Is this a provider thats being crippled by Fibre based services and to being ready for the amount of bandwidth actually required or is it kit just not coping...

Either way its not good news and in some ways glad I didn't fork out the ransom money to move my connection to new address.

Things are definitely not well at the moment. If you take a look here:

http://lnx.co/tbb/zen.php

This is my TBB BQM graphs, along with a graph of hourly speed tests using 6x20Mb TBB download test file, split equally between going via IPv4 and IPv6. You'll notice that during late evening, speed test results were slower and also latency higher.

If I was to make a presumption here, I would say this is a Zen problem as there appear to be too many people in varying parts of the country to pin this on BT.

My service is very good between midnight and the start of the next working day when it again becomes crippled.

http://www.thinkbroadband.com/ping/share/18c2a593dbb...

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

I was very happy with my ADSL service but after switching to VDSL I can certainly say that it leaves a lot to be desired.

http://s1070.photobucket.com/user/3MbBik/media/speed...

It is very clear there is an issue in the Zen network affecting some customers. If I had to guess they have a certain type of router which is not behaving. These days it's very unlikely they will make comment on the situation.

It is not affecting all their customer base because since I moved gateway my connection has been spot on, and my pings and speeds tonight are absolutely top notch.

In reply to a post by derekdel:

Tracing route to bbc.co.uk [212.58.246.78]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms
2 571 ms 605 ms 626 ms losubs.subs.dsl2.wh-man.zen.net.uk [62.3.87.147]
3 609 ms 626 ms 657 ms ae1-114.cr1.wh-man.zen.net.uk [62.3.87.169]
4 658 ms 639 ms 649 ms ge-3-0-0-0.cr2.th-lon.zen.net.uk [62.3.80.45]
5 701 ms 721 ms 668 ms ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
6 643 ms 667 ms 690 ms 82.71.254.134
7 * * * Request timed out.
8 677 ms 700 ms 587 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
9 628 ms 668 ms 637 ms 132.185.255.165
10 600 ms 563 ms 606 ms 212.58.246.78

Trace complete.

This one could be contention at local exchange or even just your line being maxed out of something. You probably need to investigate further i.e., put a ping monitor on it and see if there is any pattern. Make sure someone in your house isn't torrenting, etc, etc. It is too unclear to point finger at ISP or not from this one.

We have a new business line on a market A exchange that has this graph. it may match up to some others in regards to times?

http://www.thinkbroadband.com/ping/share/d2df69945f4...