How do you guys drop PPP? Just reset router?

That works. Some routers you can log into the interface and stop PPP, and the router will then immediately redial. This saves having to 1) reboot router 2) resync (if integrated vdsl modem).

Sunday :

BNG1 ( 06/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Tonight :

DSL6 ( 08/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Not as slow as it has been but not like it was when I first joined or on other gateways.

In reply to a post by PSP83:

Sunday :

BNG1 ( 06/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Tonight :

DSL6 ( 08/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Not as slow as it has been but not like it was when I first joined or on other gateways.

Could you post a pathping to www.thinkbroadband.com ? would be interesting to see if the links show contention.

dsl2 today

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

C:\WINDOWS\system32>pathping -n thinkbroadband.com

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops: (This evening)
0 192.168.1.67
1 192.168.1.254
2 62.3.84.21
3 62.3.84.189
4 62.3.80.41
5 82.71.254.2
6 80.249.97.85
7 80.249.99.130

Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.67
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% 62.3.84.21
0/ 100 = 0% |
3 18ms 0/ 100 = 0% 0/ 100 = 0% 62.3.84.189
0/ 100 = 0% |
4 19ms 0/ 100 = 0% 0/ 100 = 0% 62.3.80.41
0/ 100 = 0% |
5 19ms 0/ 100 = 0% 0/ 100 = 0% 82.71.254.2
0/ 100 = 0% |
6 22ms 0/ 100 = 0% 0/ 100 = 0% 80.249.97.85
0/ 100 = 0% |
7 16ms 0/ 100 = 0% 0/ 100 = 0% 80.249.99.130

Trace complete.

Edited by deleted (Tue 08-Mar-16 20:33:16)

In reply to a post by PSP83:

Sunday :

BNG1 ( 06/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Tonight :

DSL6 ( 08/03/2016 ): http://www.thinkbroadband.com/speedtest/results.html...

Not as slow as it has been but not like it was when I first joined or on other gateways.

I had to reboot my router, unfortunately, so I'm relegated to "DSL" hell. http://www.thinkbroadband.com/speedtest/results.html... - the speeds are slightly better than they have been before, but not as rock solid as yesterday on "bng1"

Pathping shows no loss and latency looks fine

Edited by deleted (Tue 08-Mar-16 20:39:38)

Sure, here it is :-

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:
0 Pauls-PC.home.gateway [192.168.1.1]
1 home.gateway.home.gateway [192.168.1.254]
2 losubs.subs.dsl6.th-lon.zen.net.uk [62.3.84.27]
3 ae1-133.cr2.th-lon.zen.net.uk [62.3.86.133]
4 ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
5 netconnex-gw.zen.net.uk [82.71.254.2]
6 te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
7 www.thinkbroadband.com [80.249.99.130]

Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Pauls-PC.home.gateway [192.168.1.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% home.gateway.home.gateway [192.168.1.254]
0/ 100 = 0% |
2 9ms 1/ 100 = 1% 1/ 100 = 1% losubs.subs.dsl6.th-lon.zen.net.uk [62.3.84.27]
0/ 100 = 0% |
3 14ms 0/ 100 = 0% 0/ 100 = 0% ae1-133.cr2.th-lon.zen.net.uk [62.3.86.133]
0/ 100 = 0% |
4 14ms 0/ 100 = 0% 0/ 100 = 0% ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
0/ 100 = 0% |
5 14ms 0/ 100 = 0% 0/ 100 = 0% netconnex-gw.zen.net.uk [82.71.254.2]
0/ 100 = 0% |
6 13ms 1/ 100 = 1% 1/ 100 = 1% te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
0/ 100 = 0% |
7 10ms 0/ 100 = 0% 0/ 100 = 0% www.thinkbroadband.com [80.249.99.130]

Trace complete.


http://img.psp83.co.uk/pathping.jpg if you want to see an image with it formatted to read it easier.

@sor, sucks doesn't it

I emailed support today asking what's different between DSL6/9 & BNG1.

I'll post here if they answer me.

@aparat

I run a 2 box setup, modem and router.

My router is a Billion BiPac 7800 DXL lets me disconnect and reconnect the PPP session when I want.

If you run a 2 box setup and don't have a disconnect/reconnect option, just turn the router off for a few mins and back on again.

Hi,

I'm happy to provide some clarification on this. The bngX devices are the newer generation of our DSL gateways. In terms of functionality and customer experience, there should be no difference.

A possible explanation for the change in performance seen between connections on BNG/DSL gateways is that whenever a PPP session is reset, it's not necessarily just the gateway that's changed. A number of other factors can/will also change, for example which connection to BT the new session comes in over, and which endpoints are used. This can even be the case if the new connection is on the same gateway, as each gateway has multiple links to BT.

As part of the investigation into slow single-thread performance, all devices, including the dslX gateways where checked, and were/are not showing any congestion. Our links to BT were also checked, and are not showing congestion. When we managed to replicate the issue on a staff line, we manually forced this connection to bng1.th-lon, and still got poor single-thread performance on that connection.

Regarding the single-thread fault, we're still working with our supplier, and will continue to progress this. We'll provide updates when we can, but appreciate the frustration as this continues.

Hope this helps,

Jon