In reply to a post by aparat:

Very true they still dont know if its linked.

Hopefully our problems can be fixed soon

I thought I'd posted this on Wednesday night, but I can't see it in the thread.

Very similar issue here with poor single thread performance

http://www.thinkbroadband.com/speedtest/results.html...

It's not much better at a quiet time of day either
http://www.thinkbroadband.com/speedtest/results.html...

(SSBCL exchange) - should I also raise a support ticket?

In reply to a post by AndrewNi:

I have an almost identical graph:

http://www.thinkbroadband.com/ping/share/a3c2384d89c...

This is on ADSL2+ on WW FOWE.

I'm loathe to raise a ticket because it's not affecting me too badly and my line might be reset as part of any diagnostic procedure, which I don't want.

I'm somewhere in the same area code as you, and while I don't have the massive jumps in latency in the evenings, I do have a rather rough looking graph 24/7, and non-zero packet loss in the evenings: http://www.thinkbroadband.com/ping/share/512bd86e877... (FTTC in my case).

Plus the single threaded issues generally, of course (except when the combination of bng1 and good backhaul align correctly)

Zen are already well aware of my problem, though

Edited by deleted (Fri 18-Mar-16 14:44:21)

The graphs for you, PSP83 and myself are amazingly similar despite us being a couple of hundred miles from eachother.

Mine:
http://www.thinkbroadband.com/ping/share/0f6f107b322...
Yours:
http://www.thinkbroadband.com/ping/share/757f0841dfb...
PSP83's:
http://www.thinkbroadband.com/ping/share/a3c2384d89c...

What gateways are you guys on? DSL6 here which seems to be reported as being potentially problematic.

My live graph is starting to show packet loss right now but I'm yet to get the latency increase this evening.

Edited by deleted (Fri 18-Mar-16 17:42:06)

This is a snapshot of DSL1 / DSL6 / DSL2 over the last 24 hours.

http://www.thinkbroadband.com/ping/share/7d6dd8f520c...

But, irrespective of which backhaul DSL is being used, my single thread downloads are now so slow that even the six thread result is being crippled.

http://www.thinkbroadband.com/speedtest/results.html...

This graph illustrates the deterioration of my VDSL since November

http://s1070.photobucket.com/user/3MbBik/media/vdsl%...


Just how bad will it have to get before Zen are prepared to release us from our contracts?

Edited by deleted (Fri 18-Mar-16 18:19:06)

In reply to a post by jongreen84:

You definitely need to raise a support ticket. At first glance that looks like a congested SVLAN in BT's network, rather than the issue around single-thread download performance.

Thanks,

Jon

Hmmm so when I raised a ticket with zen I was told BT would only do work on the SVLAN if I had a fail on a TAP3. I was having the shocking throughput issues everyone else on this thread was having..

So one rule for one customer and something completely different for another?

Here's todays graph for you http://www.thinkbroadband.com/ping/share/ac59e89965c...

Let see how things goes tonight.

I'm on DSL6 at the mo, whenever I get connected to BNG1 everything is normal, until my connection drops after a few hours and goes back to DSL6.

I can never keep a stable PPP connection when on BNG1, it seems I get booted off and back to DSL6 all the time after a few hours of good speed.

Once again we are amazingly similar, today's graph for me, look at that spike:
http://www.thinkbroadband.com/ping/share/b4a02c62ce0...

I've not yet managed to connect to anything other than DSL6.

Edited by deleted (Fri 18-Mar-16 20:08:07)

And here's mine. Zen POP - Brighton Kemptown.

My Broadband Ping

On DSL6 as well by any chance?