Thanks BatBoy - that works.

I've been using the TBB tester at http://speedtest.zen.co.uk/ for my reports to Zen.

Simon.

That tester is on Zen's own network and thus helps to rule out any wider Internet issues.

Exactly.

Tester on Zen's network, and I'm on a Zen POP. Narrows things down a bit...

Last night, on bng1,
http://www.thinkbroadband.com/speedtest/results.html...

But, this morning my ability to download had collapsed to a speed where the thinkbroadband speed tester would not even run.

Power cycling the router changed me over to dsl4, but although the spedtest will now run it is certainly rather slow.

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...


Broadband Connection
2.1 Type VDSL
2.2 Status Up
2.3 Uptime 0 days 0 hours 23 mins 1 secs
2.4 Line Rate (Down / Up) 79999 kbps / 20000 kbps
2.5 Noise Margin (Down / Up) 8 dB / 9.8 dB
2.6 Attenuation (Down / Up) 11.1 dB / 7.1 dB
2.7 Power (Down / Up) 13.6 dBm / 4.8 dBm

0 GGF-MainPC.lan [192.168.1.64]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
1/ 100 = 1% |
2 16ms 2/ 100 = 2% 1/ 100 = 1% losubs.subs.dsl4.th-lon.zen.net.uk [62.3.84.19]
0/ 100 = 0% |
3 19ms 4/ 100 = 4% 3/ 100 = 3% ae1-119.cr2.th-lon.zen.net.uk [62.3.84.209]
0/ 100 = 0% |
4 20ms 3/ 100 = 3% 2/ 100 = 2% ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
0/ 100 = 0% |
5 21ms 1/ 100 = 1% 0/ 100 = 0% netconnex-gw.zen.net.uk [82.71.254.2]
3/ 100 = 3% |
6 19ms 4/ 100 = 4% 0/ 100 = 0% te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
0/ 100 = 0% |
7 17ms 4/ 100 = 4% 0/ 100 = 0% www.thinkbroadband.com [80.249.99.130]

Trace complete.

Not a good morning attempting to use 80-20 VDSL from Tavistock!

While I wait 15 minutes to hopefully use a different BT backhaul route it is rather frustrating to find that if I use the rather weak Wi-Fi BT Fon Guest service from a distant neighbours 40-10 Homebub I can surf the web faster than my present Zen 80-20 service,

http://www.thinkbroadband.com/speedtest/results.html...

Godfrey

Edited by deleted (Thu 07-Apr-16 10:11:01)

Same, its bad today with packet loss

http://www.thinkbroadband.com/ping/share/575c6da3ebb...

http://www.thinkbroadband.com/ping/share/16c31402326...

http://www.thinkbroadband.com/speedtest/results.html...

Tracing route to www.thinkbroadband.com [2a02:68:1::4]
over a maximum of 30 hops:
0 Pauls-PC.home.gateway [2a02:8010:600f:0:3440:f12b:1c6d:1523]
1 2a02:8010:600f:0:6203:47ff:fe27:ff66
2 losubs.subs.bng1.th-lon.zen.net.uk [2a02:8010::4:0:0:2]
3 2a02:8010:0:404::c
4 lonap.he.net [2001:7f8:17::1b1b:1]
5 * lonap.he.net [2001:7f8:17::5394:1]
6 gi1-0-24-10-star1.core-rs2.thdo.ncuk.net [2a02:68:0:1::9]
7 www.thinkbroadband.com [2a02:68:1::4]

Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Pauls-PC.home.gateway [<removed>]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% <removed>
5/ 100 = 5% |
2 19ms 7/ 100 = 7% 2/ 100 = 2% losubs.subs.bng1.th-lon.zen.net.uk [2a02:8010::4:0:0:2]
0/ 100 = 0% |
3 22ms 10/ 100 = 10% 5/ 100 = 5% 2a02:8010:0:404::c
0/ 100 = 0% |
4 26ms 7/ 100 = 7% 2/ 100 = 2% lonap.he.net [2001:7f8:17::1b1b:1]
0/ 100 = 0% |
5 22ms 14/ 100 = 14% 9/ 100 = 9% lonap.he.net [2001:7f8:17::5394:1]
0/ 100 = 0% |
6 35ms 5/ 100 = 5% 0/ 100 = 0% gi1-0-24-10-star1.core-rs2.thdo.ncuk.net [2a02:68:0:1::9]
1/ 100 = 1% |
7 19ms 6/ 100 = 6% 0/ 100 = 0% www.thinkbroadband.com [2a02:68:1::4]

Trace complete.

Edited by deleted (Thu 07-Apr-16 10:50:51)

In reply to a post by 3MbBik:

Last night, on bng1,
http://www.thinkbroadband.com/speedtest/results.html...

But, this morning my ability to download had collapsed to a speed where the thinkbroadband speed tester would not even run.

Power cycling the router changed me over to dsl4, but although the spedtest will now run it is certainly rather slow.

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...


Broadband Connection
2.1 Type VDSL
2.2 Status Up
2.3 Uptime 0 days 0 hours 23 mins 1 secs
2.4 Line Rate (Down / Up) 79999 kbps / 20000 kbps
2.5 Noise Margin (Down / Up) 8 dB / 9.8 dB
2.6 Attenuation (Down / Up) 11.1 dB / 7.1 dB
2.7 Power (Down / Up) 13.6 dBm / 4.8 dBm

0 GGF-MainPC.lan [192.168.1.64]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
1/ 100 = 1% |
2 16ms 2/ 100 = 2% 1/ 100 = 1% losubs.subs.dsl4.th-lon.zen.net.uk [62.3.84.19]
0/ 100 = 0% |
3 19ms 4/ 100 = 4% 3/ 100 = 3% ae1-119.cr2.th-lon.zen.net.uk [62.3.84.209]
0/ 100 = 0% |
4 20ms 3/ 100 = 3% 2/ 100 = 2% ge-2-0-0-0.cr1.th-lon.zen.net.uk [62.3.80.41]
0/ 100 = 0% |
5 21ms 1/ 100 = 1% 0/ 100 = 0% netconnex-gw.zen.net.uk [82.71.254.2]
3/ 100 = 3% |
6 19ms 4/ 100 = 4% 0/ 100 = 0% te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85]
0/ 100 = 0% |
7 17ms 4/ 100 = 4% 0/ 100 = 0% www.thinkbroadband.com [80.249.99.130]

Trace complete.

Not a good morning attempting to use 80-20 VDSL from Tavistock!

While I wait 15 minutes to hopefully use a different BT backhaul route it is rather frustrating to find that if I use the rather weak Wi-Fi BT Fon Guest service from a distant neighbours 40-10 Homebub I can surf the web faster than my present Zen 80-20 service,

http://www.thinkbroadband.com/speedtest/results.html...

Godfrey

We have a zen business connection with packet loss since the early hours and one or two BQM i have bookmarked from here on zen are showing the same.

http://www.thinkbroadband.com/ping/share/c3ea9ef0c86...

"award winning" speeds this morning. 3Mbps single threaded, 20Mbps multi.

A new low!

Yup, check this out: http://lnx.co/tbb/zen.php

Never ever seen anything like this before!

Hi all,

Apologies for this. We're currently dealing with a fibre break on our network which is causing performance issues:

http://status.zensupport.co.uk/active/1/4659

We'll keep the service-alert updated. Apologies again for any inconvenience this is causing.

Jon

From Twitter
"We've identified an issue with data over portions of our network, packet loss and high latency. We're working to restore service"

Well considering i was looking at using zen for 9 business lines over the next few weeks i think im going to have to reconsider and look elsewhere. Lucky for us the one we have is only a failback line which has erm Failed!